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Skills

  • Clerical support
  • MS Office
  • Insurance billing
  • Business operations
  • Strong verbal communication
  • AR/AP
  • Support group facilitation
  • Excellent planner and coordinator
  • Inventory management
  • Project management

Work Experiences

  • Was in charge of supervising, directing, and hiring household staff such as nannies, housekeepers, and chefs.
  • Educated patients and their families about systemcare options, including methodand procedure.
  • Changed bandages, dressings, and binders on wounds to promote healing.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Laundered and changed linens 17 times per the past year to prevent the spread of infection.
  • Planned and prepared healthy meals and snacks for clients with special dietary needs such as diabetes, low sodium, and high protein.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Collaborated with patients and their families to develop long-term meal, rehabilitation, and other plans.
  • Created multi-threaded admin web applications based on program.
  • Advised patients on metric at-home care, adjusting plans and schedules based on the patient's needs, conditions, and overall health.

Summaries

  • Through effective schedule coordination, an experienced Personal Assistant is effective at minimizing hassles and alleviating client concerns.
  • Communicative and team-oriented, with Jira expertise.
  • Initiative and standard have a proven track record.
  • Design and development of successful standard embedded software applications in the past.
  • Committed to providing exceptional care to people who are disabled, impaired, or chronically ill.
  • Strategic thinker with expertise in team leadership.
  • Program, procedure, and standard are all available.
  • Multilingual and fluent in French and Spanish, with a strong grasp of cultural differences.
  • When interacting with patients, be friendly and provide companionship as well as professional care.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.

Accomplishments

  • Resolved
  • Created effective memory care routines for patients with dementia or Alzheimer’s, enhancing cognitive engagement and reducing incidents of confusion by 32%.
  • Designed an in-home emergency response system, involving both technological solutions and manual preparation, decreasing response times to critical health incidents by 16%.
  • Administered medications as prescribed, maintaining strict adherence to dosage schedules, resulting in 80% improvement in symptom management and stable conditions.
  • Documented
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Continually evaluated caregiving practices through recorded health data, making adjustments that resulted in 20% improvement in managing chronic conditions.
  • Prepared
  • Improved patient satisfaction scores by maintaining a personalized approach to care delivery, which aligned with patient and family expectations.
  • Improved

Affiliations

  • Certificate Holder, Advanced Family Caregiver Training Workday 2024
  • Organizer, Local Caregiver and Support Community Meetups Columbus 2018
  • Member, Aging Life Care Association 2022
  • Recipient, Caregiver Excellence in Transitions Award Cedar Works 2017
  • Certified by, Family Caregiver Advocacy and Legal Planning CPA 2021
  • Participant, Medicare Appeals and Caregiver Financial Assistance Workshop 2019
  • Certified Family Caregiver, American Red Cross Homecare 2017
  • Participant, Family Caregiver Support Group Columbus 2018
  • Team Leader, Local Caregiver Relief Organization Raleigh 2024
  • Participant, State-Sponsored End-of-Life Care Training Course 2024

Certifications

  • Certified Elderly Caregiver Training - National Association for Home Care & Hospice (NAHC)
  • Certified Dementia Practitioner (CDP) - National Council of Certified Dementia Practitioners
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
  • Infection Control Certification - program
  • Advanced Care Planning Course - National Institute on Aging (NIA) category
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Basic Life Support (BLS)/Advanced Cardiovascular Life Support (ACLS) - American Heart Association
  • Introduction to Caregiving - Family Caregiver Alliance (FCA)
  • Certified Caregiving Consultant (CCC) - Caregiving.com

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