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Skills

  • Organization
  • Experience with Agile and Scrum methodologies
  • Team management
  • API Test Automation with Jira
  • Automation test framework development
  • Operational improvement
  • Continuous Integration/Continuous Deployment (CI/CD) pipeline integration
  • Regulatory compliance
  • Business operations
  • Automation knowledge

Work Experiences

  • Collaborated with development and product teams during UAT.
  • Championed the use of behavior-driven development (BDD) tools like QuickBooks, improving end-to-end test alignment with business stakeholders.
  • Accelerated release cycles by 74%.
  • Increased productivity and boosted workflows by effectively resolving program issues with data analysis and risk assessment.
  • Achieved results in three years.
  • Achieved 44% coverage in automated regression testing.
  • Collaborated with development teams.
  • Coordinated with the DevOps team.
  • Achieved a 71% reduction in cross-platform issues.
  • Achieved Innovation Award for efficient global team management.

Summaries

  • Strong manual and automation testing experience.
  • Automated over 73% of test scenarios.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 44% test coverage for large-scale projects.
  • Method and category software expertise demonstrated over 17 years of experience.
  • Senior Quality Assurance Test Analyst with 17 years of successful workflow optimization and client relations experience.
  • Complete knowledge of the SDLC.
  • ServiceNow expert and Salesforce user.
  • Coordinated DevOps and QA efforts.
  • Accomplished Senior QA Test Analyst.

Accomplishments

  • Led a quality assurance team of 7 in the execution of system, achieving on-time delivery with 51% reduction in post-production defects.
  • Optimized the performance testing process by identifying key bottlenecks in Workday, reducing response time by 17% during high-traffic periods.
  • Implemented a continuous integration pipeline using Jenkins, reducing test cycle times by 81% and increasing feedback loops for developers in 2018.
  • Advocated and implemented a shift-left approach to quality assurance, embedding QA practices in the early development stages and reducing bug introduction rates by 20%
  • Minimized production downtime by implementing automated early warning tests for system degradation, reducing service disruptions by 80%.
  • Resolved product issue through consumer testing.
  • Optimized performance testing scripts using SAP, improving the scalability and responsiveness of Jira under high traffic loads.
  • Designed and executed end-to-end testing for a major product enhancement in 2020, leading to a 80% reduction in customer complaints post-launch.
  • Implemented automated tests for Asana, decreasing platform-specific defects in production from 3% to 5% over two years.
  • Improved test coverage by integrating process, which expedited the testing process by 16 hours per release cycle.

Affiliations

  • DevOps Institute Certification
  • Association for Computing Machinery
  • Freemason
  • Automation Testing Council
  • Rotary International
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • International Association of Privacy Professionals (IAPP)
  • GitLab Commit

Certifications

  • Amazon Web Services (AWS) Certified Cloud Practitioner
  • Red Hat Certified Specialist in Performance Tuning
  • Agile Testing Certification (ICAgile)
  • Oracle Cloud Platform Application Integration 2022 Certified Professional
  • Microsoft Azure Fundamentals (AZ-900)
  • ISO 9001:2015 Quality Management Certification
  • Advanced Certificate for the Eclipse Test Tools Platform
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Tricentis Tosca Automation Specialist Certification

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