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Skills

  • Regulatory compliance
  • Process improvement
  • Budgets
  • ISO ITIL Compliance
  • Knowledge of quality systems
  • Cross-departmental communication
  • Operational budget forecasting
  • Document retrieval systems
  • Business operations
  • Customer service

Work Experiences

  • Achieved zero nonconformances.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Took production samples on a regular basis and conducted thorough quality inspections.
  • Achieved zero recalls in 2021.
  • Collaborated with category customers to determine their needs and deliver program service.
  • Transported ServiceNow to two years customer locations.
  • Organized and led quality review meetings to assess the effectiveness of performance in terms of risk mitigation, throughput improvement, and customer satisfaction.
  • Achieved full compliance within 4 months.
  • Authored and enforced new SOPs that led to President's Club recognition for outstanding quality management in 2018.

Summaries

  • Adept at reducing rework costs.
  • Collaborative leader with a proven ability to work with R&D teams.
  • Certified in Six Sigma methodologies.
  • Professional in quality management with a proven track record of delivering efficiency and standardization while adhering to all ISO, QS 9000, and Six Sigma quality systems.
  • Quality Control Administrator with 10 years of successful process improvement and cross-functional collaboration experience.
  • Achieved a 50% boost in product reliability.
  • Certified in Lean, with expertise in training staff on compliance standards, consistently achieving 100% regulatory compliance within 6 months.
  • Individual team member hiring and development experience
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Quality Control Administrator is a multi-talented Quality Control Administrator who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Implemented a corrective action plan for Tableau that reduced production downtime by 5 hours per month.
  • Introduced new testing protocols for SAP, leading to a 49% reduction in material failures.
  • Coordinated external and internal audits, achieving a 31% reduction in non-conformance findings.
  • Documented and presented quality control findings to upper management, driving decision-making that resulted in 57% cost reductions.
  • Collaborated with team of 2 in the development of process.
  • Collaborated across departments to establish root cause analysis procedures, reducing rework by $13 annually.
  • Decreased product deviation occurrences by 84% by restructuring the defect analysis process.
  • Resolved product issue through consumer testing.
  • Trained 17 employees on GMP compliance, passing routine inspections with zero major compliance issues within 10 months.
  • Created and updated Quality Plans and Reports using ERP software, reducing result turnover time by 13%

Affiliations

  • Supply Chain Council - Ongoing participant in quality-driven supply chain initiatives
  • Lean Enterprise Institute - Completed Lean Manufacturing Practitioner Course in 2019
  • American Medical Informatics Association
  • Society of Human Resource Management
  • National Quality Institute (NQI) - Participated in continuous quality improvement training sessions
  • Jaycees
  • Toastmasters
  • Certified Quality Auditor (CQA) - Accredited by ASQ in 2023
  • Institute of Supply Chain Management (ISM) - Affiliate for ongoing education on supply chain optimization
  • International Association for Six Sigma Certification (IASSC) - Certified Six Sigma Green Belt holder

Certifications

  • Supply Chain Risk Management Professional (SCRMP) – Ironclad Systems
  • ISO 9001:2015 Lead Auditor – Beacon Labs
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified
  • Six Sigma Black Belt Certification (CSSBB) - Cedar Works
  • Certified Quality Auditor (CQA) Vantage
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant
  • Certified Quality Improvement Associate (CQIA) - Brightline

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