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Skills

  • Employee supervision
  • Cross-departmental communication
  • Project management
  • Performance metrics analysis
  • Supervision
  • Organization
  • Audit coordination
  • Policy reinforcement
  • Knowledge of quality systems
  • Failure Modes and Effects Analysis (FMEA)

Work Experiences

  • Collaborated with legal and compliance teams to ensure all processes met procedure and safety requirements.
  • Informed managers and production supervisors about production issues.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Inspected the products and the progress of the workers throughout the production process.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Kept track of the staff's organization and made suggestions for improving daily operations.
  • Achieved zero nonconformances.
  • Kept track of quality issues with external customers, suppliers, and the plant's internal operations.
  • Established and tracked the goals and objectives of the quality department.
  • Organized and led quality review meetings to assess the effectiveness of performance in terms of risk mitigation, throughput improvement, and customer satisfaction.

Summaries

  • Quality Assurance Manager who is well-versed in all QA operations, policies, and procedures.
  • Certified in Six Sigma methodologies.
  • Recognized on a regular basis for outstanding performance and contributions to the Manufacturing and Production industry's success.
  • Achieved measurable process improvements.
  • Adept at identifying and resolving production inefficiencies, leading to a 57% increase in product output and minimizing downtime.
  • Dedicated to learning, growing, and succeeding in Manufacturing and Production.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Analyzed trends.
  • Certified in PMP.
  • Professional in quality management with a proven track record of delivering efficiency and standardization while adhering to all ISO, QS 9000, and Six Sigma quality systems.

Accomplishments

  • Managed quality data using an ERP system to streamline reporting, saving approximately 78% in administrative time.
  • Created and maintained a digital quality control dashboard, providing real-time analysis to reduce production delays by 9 hours per week.
  • Updated Quality Control checklists and procedures, improving the pass rate for internal audits to 35%
  • Documented and resolved standard which led to system.
  • Trained 17 employees on GMP compliance, passing routine inspections with zero major compliance issues within 10 months.
  • Supported continuous improvement initiatives by identifying and resolving bottlenecks in quality assurance workflows, reducing non-conformance occurrences by 47%.
  • Decreased product deviation occurrences by 84% by restructuring the defect analysis process.
  • Analyzed supplier quality performance, negotiating improved terms and reducing defects by 31% over two years.
  • Designed quality metrics tracking system that increased reporting transparency and reduced error reports by 81%.
  • Monitored adherence to both GMP and ISO ITIL guidelines, ensuring 16% compliance over 9 year audits.

Affiliations

  • Lean Enterprise Institute - Completed Lean Manufacturing Practitioner Course in 2019
  • Certified ISO Internal Auditor - Specializing in standard for company audits
  • International Conference on Quality Control by Statistical Methods (ICQC) - Attendee 2015
  • American Management Association (AMA) - Completed training in performance management in 2020
  • International Organization for Standardization (ISO) - Participated in metric compliance projects
  • Freemason
  • Certified Reliability Engineer (CRE) - Focus on improving product lifecycle reliability
  • Institute of Industrial and Systems Engineers (IISE) - Contributor to resource efficiency projects
  • National Association of Social Workers
  • Toastmasters

Certifications

  • CompTIA Security+
  • Supplier Auditing Specialist Certification - Ironclad Systems
  • Certified Quality Engineer (CQE) – Beacon Labs
  • Supply Chain Risk Management Professional (SCRMP) – Ironclad Systems
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) - Cedar Works
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Minitab Statistical Software Certification - Cedar Works
  • Certified Quality Improvement Associate (CQIA) - Brightline
  • Good Manufacturing Practice (GMP) Training Certification - Ironclad Systems

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