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Skills

  • Care coordination with multidisciplinary teams
  • Heart monitor data integration and software troubleshooting
  • Patient data management and accuracy
  • Active listening for patient and family concerns
  • Relationship development
  • Regulatory compliance
  • Real-time cardiac arrhythmia identification
  • Critical thinking in fast-paced healthcare environments
  • Communications
  • Team management

Work Experiences

  • Analyzed abnormal heart activity in neonates.
  • Assisted physicians in interpreting complex EKG data.
  • Assisted physicians with procedures such as pacemaker insertions and balloon angioplasties to help them resolve cardiac and peripheral vascular issues.
  • Authored and maintained updated user guides for ServiceNow, helping reduce onboarding training time by 48% for new hires.
  • Used diagnostic imaging equipment to take contrast-enhanced radiographs of the heart and cardiovascular system.
  • Used electronic test equipment and recording devices to perform electrocardiograms, echocardiograms, phonocardiograms, and stress tests.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Achieved 31% improvement in 16 months.
  • Achieved Top Performer for excellence in telemetry monitoring.
  • Kept track of vascular data like edema, oxygen saturation, and blood pressure in order to make accurate diagnoses.

Summaries

  • Coordinated with multidisciplinary teams.
  • Consistently identified arrhythmias.
  • Experienced Cardiovascular Technologist with a strong understanding of test methods, instrumentation, and lab policies and procedures.
  • Achieved 49% better patient outcomes.
  • Clear understanding of stakeholder engagement and quality assurance as well as process improvement training.
  • Heart Monitor Technician with 2 years of successful data analysis and team leadership experience.
  • Credited with reducing costly downtime.
  • Positive, upbeat communicator with a keen eye for detail.
  • Analyzed daily EKG data for 10 patients.
  • Collaborative professional with extensive experience.

Accomplishments

  • Devised new heart monitoring procedure protocols that improved telemetry accuracy for high-risk patients by 56%.
  • Collaborated with cardiologist teams to set individual alarm parameters for heart failure patients; helped reduce alert fatigue by 11%.
  • Collaborated with interdisciplinary medical teams to optimize telemetry setup, improving response times to patient alerts by 54%.
  • Conducted preventative maintenance on all telemetry systems, ensuring reduced downtime and higher reliability across 9+ monitoring units.
  • Contributed to successful hospital-wide telemetry upgrade, collaborating with the IT team to refine Microsoft Excel usage, resulting in smoother patient monitoring transitions.
  • Provided ongoing technical support for telemetry systems, achieving a 77% operational uptime and ensuring continuous monitoring for high-risk patients.
  • Maintained over 50% compliance with the use of proper hygiene and infection control practices during telemetry maintenance procedures.
  • Led telemetry equipment inventory and procurement, ensuring up-to-date resources and enhancing quality of monitoring for 15 patients across the unit.
  • Utilized Adobe Creative Suite software to efficiently track and document daily telemetry data, reducing administrative paperwork by 83% and improving data accuracy.
  • Maintained and calibrated telemetry equipment regularly, reducing instances of device malfunctions by 22%, enhancing patient safety.

Affiliations

  • American Society of Cardiac Monitoring Professionals
  • Project Management Institute
  • Emergency Cardiac Care Technology Group
  • National Telemetry Monitoring Technician Certification (NTMTC)
  • Association for Computing Machinery
  • National Association of Social Workers
  • Collaborative Cardiovascular Educational Network (CCEN)
  • National Association of Cardiovascular Technologists (NACT)
  • Cardiac Monitoring Technology Association of Portland
  • American College of Cardiology (ACC) Member

Certifications

  • Certified Allied Health Instructor (AHI) from American Medical Technologists (AMT)
  • Patient Care and ECG Essentials Online Course from standard
  • CompTIA Network+
  • ServSafe
  • Certified Phlebotomy Technician (CPT) from National Healthcareer Association (NHA)
  • Intermediate ECG & Arrhythmia Course Completion from procedure
  • Certified Medical Administrative Assistant (CMAA) from National Healthcareer Association (NHA)
  • Advanced Cardiac Life Support (ACLS) Certification from American Heart Association (AHA)
  • Project Management Professional (PMP)
  • Critical Care Monitoring Certification from initiative

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