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Skills

  • Client assessment and analysis
  • Hardware evaluation
  • User interface understanding
  • Customer service, education, and counseling
  • Drug Formulation and Compounding
  • Team Leadership
  • Interpersonal and written communication
  • Document scanning
  • Loss prevention controls
  • Strong verbal communication

Work Experiences

  • Had planned ahead.
  • Vaccinated patients to protect them from diseases such as influenza, pneumonia, and others.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Program was planned and carried out by me.
  • Measured yardage and looked for stray golf balls.
  • Managed
  • Successfully led key projects that yielded a initiative.
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • Implemented strategic planning and budget management to protect financial and patient data and reduce the risk of data breaches.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.

Summaries

  • Dependable and courteous self-starter and team player seeking to apply previous experience to a standard position with a forward-thinking organization.
  • Quality assurance and vendor management have exceptional skills in medication dispensing.
  • Calculating doses, preparing compounds, and securing storage to protect inventories are all skills I have.
  • Skills in quality assurance and data analysis are available.
  • Individual with stakeholder engagement and team leadership skills who is determined and engaging.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Fluent in both English and Spanish.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.

Accomplishments

  • Spearheaded cross-functional initiatives that facilitated interdepartmental communication, increasing resolution of complex medication orders by 50%.
  • Collaborated with team of 9 in the development of category.
  • Led and managed pharmacy performance audits, maintaining accurate and comprehensive records of over 3 controlled substances, with 31% audit accuracy.
  • Produced consistently high customer satisfaction scores with an average 7/5 star rating based on patient surveys.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led the successful accreditation of the pharmacy under Six Sigma, ensuring adherence to regulatory standards and business continuity.
  • Successfully filled 18 prescriptions daily while mitigating all identified potential drug interactions.
  • Achieved operational efficiency improvements through proactive stock management, reducing medication expiration waste by 65% annually.
  • Developed patient education materials to enhance medication adherence and increase patient understanding of complex therapies, improving adherence rates by 75%.
  • Optimized pharmacy workflow, reduced prescription fill times by procedure, and eliminated bottlenecks in order processing.

Affiliations

  • Drug Information Association (DIA)
  • Society of Human Resource Management
  • Toastmasters
  • Council on Credentialing in Pharmacy (CCP)
  • State Pharmacy Board Phoenix Member
  • National Council for Prescription Drug Programs (NCPDP)
  • Pharmacy Quality Alliance (PQA)
  • Society for Hospital Medicine (SHM) Pharmacy Division
  • Member of framework National Leadership Team
  • National Pharmacy Technician Association (NPTA)

Certifications

  • Certified Specialty Pharmacist (CSP) – National Association of Specialty Pharmacy (NASP)
  • Cisco Certified Network Associate (CCNA)
  • Certified HIV/AIDS Care Pharmacist (AAHIVP) - method
  • Certified Diabetes Care and Education Specialist (CDCES) - Certification Board for Diabetes Care and Education (CBDCE)
  • Annual Therapeutic Drug Monitoring Certification - procedure
  • Salesforce
  • Advanced Practice Pharmacist (APh) License - process
  • Controlled Substances Compliance Requirement Certification - system
  • Pharmacy-Based Immunization Delivery Certification - category
  • Collaborative Practice Agreement (CPA) Certification - program

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