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Skills

  • Mentoring and coaching
  • Body mechanics knowledge
  • IV therapy
  • Process improvement
  • Business operations
  • Wound cleaning/care expertise
  • Medical assisting specialist
  • QuickBooks proficiency
  • Treatment of conditions
  • ABG

Work Experiences

  • Motivated
  • All absentee calendars, agency nurse schedules, and staff meeting minutes were created and maintained by me.
  • Effectively served as an advisory resource by providing patient/family experience expertise.
  • Sought advice.
  • Ordered medicines on a daily basis to ensure that demands and needs were met.
  • Recommendation
  • Collaborated with state clients and stakeholders to shape procurements and identify value-added service opportunities.
  • Maintained strict patient privacy and confidential patient information, adhering to all HIPAA data security guidelines and statutes.
  • Managed and supervised residents while planning community events and programs using the "8 Dimensions of Engagement."
  • Worked with primary care physicians and otolaryngologists to create referral programs that were mutually beneficial.

Summaries

  • Service-driven
  • Patient-centered, with a passion for framework healthcare and experience working in interdisciplinary teams to assist patients in achieving and maintaining their care goals.
  • Experienced billing supervisor with a resourceful and adaptable approach to solving both simple and complex problems.
  • Medical Assistant with over 8 years of experience working in a busy medical office with a variety of patients.
  • Committed to providing high-quality care to a diverse patient population as part of a larger team.
  • Excellent communicator with strong problem-solving abilities, an organized approach, and a flexible mindset to meet the needs of individual clients.
  • Worked-hard, kept thorough records, and increased revenue while satisfying patient needs.
  • Advanced credentials, including program, are required for licensure in Arizona.
  • Scheduling, record-keeping, and insurance processing are all skills that I possess.
  • Comprehensive understanding of job-related tools and equipment, including metric and system tools and equipment.

Accomplishments

  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals.
  • Established a tele-audiology program allowing patients to access remote care, significantly improving accessibility during 2018 and widening client reach by 56%.
  • Improved clinic’s yearly revenue by 73% through refined sales approach and increased adoption of premium hearing aid technology.
  • Patient Care: Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to system patients in metric environment.
  • Led a quality assurance initiative focusing on hearing aid repairs, reducing return visits by 83% and improving device functionality for patients.
  • Nursing Supervision: Supervised ancillary staff of 10 on-call nurses.
  • Collaborated with team of 14 in the development of system.
  • Documentation: Ensured charting accuracy through precise documentation.
  • Clinical Skills: Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Improved student outcomes 10%.

Affiliations

  • International Federation of Hard of Hearing People (IFHOH)
  • Freemason
  • State Licensure and Audiology Practice Board Chicago
  • Academy of Doctors of Audiology (ADA)
  • American Society of Safety Professionals
  • State Licensing Board for Hearing Instrument Specialists Boston
  • American Speech-Language-Hearing Association (ASHA)
  • International Workshop on Hearing Instrument Technology (IW-HIT)
  • Institute for Clinical Audiology Research (ICAR)
  • Rotary International

Certifications

  • ANA Certified in Psychiatric & Mental Health
  • Pediatric Education for Prehospital Professionals (PEPP)
  • Registered Nurse Practitioner in the State of Oregon, License number 18
  • ServSafe
  • Graduate Certificate in Clinical Pathology
  • Advanced Cardiac Life Support (ACLS)
  • Certified Alcohol Counselor I (CACI)
  • Accredited Hearing Aid Dispensary Certification
  • Salesforce
  • ANA Certified in Family Psychiatric & Mental Health NP

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