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Skills

  • Medical assisting specialist
  • Body mechanics knowledge
  • Business operations
  • Office management
  • High-risk trauma situations
  • Fundraising and major donor development
  • Staff training and motivation
  • Rheumatology
  • Cochlear implants
  • Hearing test administration

Work Experiences

  • Furthered
  • Conducted comprehensive audiologic evaluations for Standard Threshold Shift to determine whether or not there was any work-related hearing loss.
  • Improved the efficiency of a 29-bed surgical unit.
  • Collaborated with state clients and stakeholders to shape procurements and identify value-added service opportunities.
  • Assisted in the development and implementation of programs that resulted in a program increase in the organization's revenue during the 2018 fiscal year.
  • Ensured that patient prescriptions were properly entered and processed into the company's system.
  • Developed individualized service or program plans based on the history and preferences of residents.
  • Sought advice.
  • Prepared specimens for analysis and established proper testing priorities in a chronological order.
  • All absentee calendars, agency nurse schedules, and staff meeting minutes were created and maintained by me.

Summaries

  • Scheduling, record-keeping, and insurance processing are all skills that I possess.
  • Comprehensive understanding of job-related tools and equipment, including metric and system tools and equipment.
  • Nursing Manager who is passionate about disease prevention and providing high-quality healthcare.
  • Dedicated Critical Care Registered Nurse with extensive knowledge of hospital operations.
  • Versatile
  • Hearing Instrument Specialist with 10 years of successful project management and vendor management experience.
  • Time manager, communicator, and problem solver extraordinaire.
  • Strong ability to communicate with patients and staff in a clear and effective manner.
  • Leader who is analytical and detail-oriented and has excellent planning and decision-making skills.
  • Looking for a job in a top-notch facility that values innovative processes.

Accomplishments

  • Achieved OSHA, adding advanced audiological competencies that were integral in reducing diagnostic errors by 65% and improving patient outcomes.
  • Led a quality assurance initiative focusing on hearing aid repairs, reducing return visits by 83% and improving device functionality for patients.
  • Collaborated closely with audiologists and ENT physicians to co-manage complex cases, achieving a 44% improvement in patient satisfaction.
  • Authored clinic reports that improved the accuracy of patient case documentation, resulting in better collaboration with audiologists and physicians.
  • Improved hearing aid orientation and training processes for new users, leading to a reduction in common user errors by 45%.
  • Implementation: Assisted in implementation of new tracking system that resulted in improved patient care.
  • Reporting: Prepared regular charts on patients' health related history, medication restrictions and allergies.
  • Collaboration: Collaborated with physicians to plan and implement patient care.
  • Implemented a follow-up patient program that improved annual patient visits by 49%, enhancing long-term client retention.
  • Patient Care: Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to system patients in metric environment.

Affiliations

  • American Academy of Audiology (AAA)
  • British Society of Hearing Aid Audiologists (BSHAA)
  • Better Hearing Institute (BHI)
  • American Tinnitus Association (ATA)
  • American Society of Safety Professionals
  • State Association of Healthcare Providers Denver
  • International Association of Administrative Professionals
  • International Society of Audiology (ISA)
  • American Marketing Association
  • Association of Information Technology Professionals

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Current Lean certification
  • Certified Alcohol Counselor I (CACI)
  • Microsoft Certified Systems Engineer (MCSE)
  • Trauma Nurse Core Course (TNCC)
  • Certified Home Health Aide
  • AHA Healthcare Provider CPR
  • Pediatric Life Support (PALS)
  • Nursing Home Administrator license
  • PNCB Certified Acute Care Pediatric Nurse Practitioner

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