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Skills

  • Personal training and coaching
  • Recovery coaching
  • Accepts direction and coaching graciously
  • Coaching experience
  • Wellness coach
  • Peer coaching
  • Instructor coaching
  • Coaching and mentoring
  • Coaching assignments
  • Volleyball coach

Work Experiences

  • Achieved a 39% growth in observed leadership qualities.
  • Achieved a 57% revenue increase.
  • Achieved gains in operational performance by 66%.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Transported Tableau to 6 months customer locations.
  • Conducted sessions over the past year.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Contributed to Top Performer incentives.
  • Boosted productivity by 37%.
  • Crafted personalized action plans for top clients.

Summaries

  • Contributes to a 55% increase in job success.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Certified Momentum Coach adept at facilitating collaborative group coaching sessions that drive a collective focus on achieving business-critical goals by 24%.
  • Achieved 52% growth in leadership.
  • Applied data-backed strategies.
  • Within Customer Service, senior Momentum Coach and outstanding performer in project management and vendor management.
  • Advanced Momentum Coach delivering custom leadership coaching with 24% success in transitioning professionals into new, innovative roles within the past year.
  • Achieved measurable 69% improvements in leadership qualities.
  • Recognized on a regular basis for outstanding performance and contributions to the Customer Service industry's success.
  • Achieved measurable 20% increases in efficiency.

Accomplishments

  • Facilitated a structured momentum-building program, contributing to category% faster project turnaround times across key departments.
  • Led proactive resilience workshops, reducing overall stress levels within metric by 34% during periods of organizational change.
  • Designed and implemented a change management framework across product contributing to category% smoother organizational transitions.
  • Collaborated with 16 executives on transformational leadership, significantly improving decision-making agility in complex environments.
  • Resolved product issue through consumer testing.
  • Standardized goal-setting approaches using SMART metrics, leading to a 15% boost in task completion across metric teams.
  • Trained over 7 managers on effective resilience-building techniques, increasing employee satisfaction rates by 59%.
  • Documented and resolved category which led to process.
  • Integrated change management coaching into leadership programs for standard, improving transition success rates by 48%.
  • Optimized group dynamics and collaborative approaches, contributing to category% improvement in problem-solving efficiency across 6 client teams.

Affiliations

  • Mindfulness-Based Stress Reduction (MBSR) Professional Network
  • National Association of Social Workers
  • Emotional Intelligence Leadership Institute (EILI)
  • World Federation of Mental Health (WFMH)
  • Toastmasters
  • Wellcoaches® Certification Network
  • American Society of Safety Professionals
  • International Positive Psychology Association (IPPA)
  • National Board for Health & Wellness Coaching (NBHWC)
  • American Society of Training and Development (ASTD)

Certifications

  • Certified Life Coach (CLC) by the American Union of NLP
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Transactional Analysis Coach by Meridian
  • Certified Goal Setting/Accountability Coach by The Life Coach Institute
  • Neuroscience for Coaches Certification by Lakeside Partners
  • CompTIA Network+
  • Emotional Freedom Technique (EFT) Certification by Lakeside Partners
  • CompTIA Security+
  • Google Certified Professional Cloud Architect
  • Certified ScrumMaster (CSM) by Scrum Alliance

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