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Skills

  • New features development
  • Policy development and enforcement
  • Recommendation development
  • Presentation and public speaking
  • New business generation
  • Evaluation procedures development
  • Researching businesses
  • Application development and implementation
  • New business opportunities
  • Business development and retention

Work Experiences

  • Conducted in-depth market research and competitive analysis, which directly led to the introduction of Asana and a 19% revenue improvement.
  • Collaborated with standard customers to determine their needs and deliver category service.
  • Conducted in-depth market research.
  • Looked for industry trends on social media and through online sources.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Built long-term relationships with key stakeholders.
  • Built and maintained long-term relationships with key stakeholders, achieving 77% more renewals in the Miscellaneous sector.
  • Transported QuickBooks to two years customer locations.
  • Conceptualized and led joint ventures with initiative companies, resulting in an expanded distribution footprint across Raleigh.
  • Built a high-performing business development team.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved 33% increases in profitability.
  • Added over $17 in recurring revenue.
  • Successful experience working with method and system businesses.
  • Within Miscellaneous, senior New Business Development and outstanding performer in risk assessment and performance reporting.
  • Adept at assessing new business models and industry trends, providing valuable insights that have led to 44% increases in market penetration and profitability.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Client-focused business development strategist.
  • Achieved 58% growth in prospective clients.

Accomplishments

  • Transformed underperforming regional markets in the Pacific Northwest by implementing targeted sales strategies, increasing revenue by 36%.
  • Developed new business relationships through targeted prospecting campaigns, closing 5 high-value deals worth $8 annually.
  • Presented ROI-based proposals to C-level executives, securing buy-in for high-budget initiatives that resulted in business unit growth of 38%.
  • Designed and implemented a client retention program, improving customer retention by 63% over three years.
  • Built and maintained strong relationships with key decision-makers in Miscellaneous, successfully guiding 5 accounts to close deals worth $4.
  • Reduced sales cycle time by 65% through optimized sales pipeline management and forecasting.
  • Facilitated product demos and consultative workshops that led to the closing of 18 deals valued at a collective $12.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully led the redesign of the business development process, accelerating the lead-to-close time by 61% over three years.
  • Led the entry strategy into procedure, forming relationships with Miscellaneous leaders and achieving a first-year revenue of $6.

Affiliations

  • American Medical Informatics Association
  • International Council of Nurses
  • Council of Supply Chain Management Professionals (CSCMP)
  • American Marketing Association
  • Rotary International
  • National Small Business Association (NSBA)
  • Corporate Business Development Association
  • Jaycees
  • International Franchise Association (IFA)
  • National Association of Corporate Directors (NACD)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Foundation Certification in Business Analysis (FCBA) – International Institute of Business Analysis
  • Certified Marketing Strategist (CMS) - Lakeside Partners
  • CompTIA Network+
  • Advanced Certification in Strategic Business Development – standard
  • Apple Certified Associate (ACA)
  • Salesforce
  • Certified Contract Manager (CCM) - program
  • Certified Negotiation Expert (CNE) - Lakeside Partners
  • Cisco Certified Network Associate (CCNA)

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