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Skills

  • High-Level Client Engagement
  • Communication skills
  • Customer service
  • Communications
  • Team building
  • Cold Calling and Email Campaign Mastery
  • Goal-Driven Prospecting
  • Client Discovery and Qualification
  • Initiative equipment
  • Time management

Work Experiences

  • Met sales and service targets of $18 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Achieved 48% year-over-year growth in sales pipeline by identifying key market segments in the Southeast and adjusting outreach.
  • Achieved a 28% increase in conversion.
  • Collaborated with cross-functional teams.
  • Collaborated effectively with cross-functional teams, including marketing, product development, and customer success, to align on go-to-market strategies.
  • Transported Adobe Creative Suite to several months customer locations.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Increased the team's revenue by over $17 in sales.
  • Achieved response rate within the first contact touchpoint.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Conducted effective sales training.
  • Consistently surpassed category revenue targets.
  • Achieved 78% lift in outreach response rates.
  • Accomplished in consultative selling.
  • Clear understanding of process improvement and workflow optimization as well as client relations training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 83% year-over-year growth in lead conversion rates.
  • Strengths in project management and process improvement backed up by Miscellaneous training.
  • Focused on maximizing sales and service opportunities to increase business success.

Accomplishments

  • Identified and implemented process improvements that reduced lead qualification time by 42%, improving overall team efficiency.
  • Orchestrated account-based marketing efforts that resulted in 7 net new qualified meetings with C-level executives.
  • Executed high-value corporate events attended by CXOs, leading to 11 qualified sales opportunities and immediate pipeline growth.
  • Assisted in rolling out a sales methodology framework that reduced onboarding duration by 11 days and improved team performance.
  • Partnered with cross-functional teams to ensure smooth handoff of 12 deals per quarter from Sales Development to Account Executives.
  • Enhanced outbound sales campaigns, driving a 58% higher response rate and shortening average sales cycle by 13 days.
  • Trained and mentored 18 new SDRs, reducing onboarding time by 11 weeks and improving time-to-first-deal metrics.
  • Developed and refined cold call scripts, leading to a 70% rise in appointments set for high-margin services.
  • Achieved a 23% uptick in email open rates and a 24% increase in the conversion rate through optimized targeted campaigns.
  • Revitalized underperforming regions by adjusting sales strategies, resulting in 79% increase in lead-to-appointment conversions.

Affiliations

  • Sandler Training Program Graduate
  • Account-Based Marketing Leadership Alliance (ABLMA)
  • Federation of Small Businesses (FSB)
  • Outreach.io Partner Network
  • The Bridge Group Advisors Council
  • Cross-Selling & Business Strategy Forum
  • Institute of Sales and Marketing Management (ISMM)
  • American Medical Informatics Association
  • Association of Business Development Professionals
  • Innovative Sales Development Leaders Group

Certifications

  • Salesforce Certified Administrator
  • Advanced Google Ads Certification
  • Certified Business Analysis Professional (CBAP)
  • Challenger Sales Training (Challenger Customer)
  • Microsoft Dynamics 365 Fundamentals Certification
  • Certified Public Accountant (CPA)
  • HubSpot Sales Software Certification
  • LinkedIn Sales Navigator Certification
  • Google Certified Professional Cloud Architect
  • Ethical Selling: How to Succeed with Integrity from initiative

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