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Skills

  • Counseling and Therapy Support
  • Budget Management
  • Individualized Case Management
  • Emotional intelligence development
  • Family engagement strategies
  • Cultural Competence in Social Work
  • Process improvement
  • Business operations
  • Conflict resolution
  • Collaboration with law enforcement

Work Experiences

  • Collaborated with local schools and community organizations.
  • Inspected equipment to ensure proper operation during peak activity.
  • Employees were assigned duties or work schedules to ensure adequate shift coverage.
  • Updated service staff on the most up-to-date policies and procedures.
  • Collaborated with local mental health providers.
  • Conducted regular check-ins.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Conducted monthly reviews.
  • Avoided penalties.
  • Kept up with business operations in order to keep departments and employees informed about important work-related changes.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Maintaining a strong record of continuing education to stay current with industry trends and developments is essential.
  • Examines and evaluates the appearance and performance of workers to ensure that they are meeting specifications.
  • Compassionate and motivated leader.
  • Collaborative and community-focused leader with significant experience in youth advocacy. Expanded youth programs through partnerships that led to 49% higher participation and engagement.
  • Achieved consistent progress in emotional outcomes.
  • Achieved a 81% increase in staff competence and performance.
  • Contributed to improved self-regulation among residents.
  • Achieved consistent progress in social outcomes.

Accomplishments

  • Monitored and evaluated program success using resident feedback, resulting in a 37% improvement in program content and delivery.
  • Documented and resolved program which led to framework.
  • Collaborated with healthcare professionals to integrate mental health services into the daily routine, improving overall resident wellness by 29%.
  • Successfully implemented crisis intervention procedures, decreasing the need for external interventions by 65% over 18 months.
  • Maintained a 85%-on-time completion rate for all compliance trainings, ensuring the program remained in full licensing compliance.
  • Implemented a monthly staff recognition program, reducing staff turnover by 33% and boosting team morale.
  • Developed and implemented a new behavior reinforcement program, leading to a 62% decrease in negative incidents over 8 months.
  • Facilitated conflict mediation between residents, resulting in 49% reduction of altercations and improved communal living conditions.
  • Led team meetings to assess daily care plans, resulting in a 58% increase in team cohesion and alignment toward resident-centered goals.
  • Supervised a team of 5 youth care workers, successfully reducing staff turnover by 77% over a several months by fostering a positive and inclusive work environment.

Affiliations

  • National Runaway Safeline (NRS)
  • Children and Adults with Attention-Deficit/Hyperactivity Disorder (CHADD)
  • Therapeutic Adventure Professional Group (TAPG)
  • American Psychological Association (APA) Division 53: Society of Clinical Child & Adolescent Psychology
  • National Association of Youth Service Administrators (NAYSA)
  • International Association of Administrative Professionals
  • Society of Human Resource Management
  • Freemason
  • National Association of Youth Courts (NAYC)
  • American Camp Association (ACA)

Certifications

  • Nonviolent Crisis Intervention Certification from Northwind
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Juvenile Justice Specialist (CJJ) from initiative
  • Certified Trainer for Child and Youth Care Workers (CTCYCW) Program
  • Motivational Interviewing (MI) Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Risk Assessment and Safety Planning Certification from Chicago
  • Certified Supervisor of Family Child Care (CSFCC)
  • Certified Risk Manager (CRM) for Child and Youth Services

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