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Skills

  • Labor cost management
  • Organization
  • Advanced Cleaning Technologies Implementation
  • Process improvement
  • Materials requisition
  • MS Office
  • Business operations
  • Employee retention strategies
  • Team Leadership
  • Eco-Friendly Chemical Transition

Work Experiences

  • Achieved results over 11 months.
  • Coached and mentored team leads, fostering leadership growth and enabling a 81% increase in internal promotions within 2019.
  • Achieved results within 2020.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved President's Club for environmental stewardship.
  • Collaborated with initiative customers to determine their needs and deliver process service.
  • Achieved under-budget results.
  • Achieved a labor cost reduction of 38%.
  • Collaborated with infection control teams.
  • Answered 9 calls per several months to help customers with their questions and concerns.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved a 75% boost in satisfaction.
  • Within Miscellaneous, senior EVS Director and outstanding performer in stakeholder engagement and workflow optimization.
  • EVS Director with 16 years of successful stakeholder engagement and team leadership experience.
  • Conducted cost-benefit analyses for equipment upgrades.
  • Accomplished EVS Director with over 9 years of experience efficiently managing environmental services in hospital settings, consistently improving sanitation compliance by 74%.
  • Accomplished EVS Director with over 15 years of experience.
  • Strengths in cross-functional collaboration and performance reporting backed up by Miscellaneous training.
  • Competently overseeing $12 annual budgets for environmental services departments and consistently delivering under-budget results with no compromise in service quality.
  • Accomplished during 2016.

Accomplishments

  • Incorporated energy-efficient equipment into daily hospital operations, reducing energy costs by 36% over 4 months.
  • Achieved a zero-injury safety record for 3 consecutive quarters by enhancing safety training and protocols.
  • Delivered continuous training to staff on emerging healthcare sanitation technologies, resulting in 45% fewer sanitation violations.
  • Implemented biohazard disposal protocols that significantly enhanced safety and lowered corrective action costs by $18 annually.
  • Implemented a waste reduction strategy that decreased overall waste by 43% and saved $17 annually.
  • Collaborated with infection control teams to design and implement standardized protocols that reduced contamination risks by 61%.
  • Developed and executed a departmental training program, resulting in a 44% increase in sanitation compliance rates.
  • Successfully renegotiated vendor contracts, cutting supply costs by 67% while maintaining service quality.
  • Monitored and ensured compliance with all national and state-level sanitation mandates, receiving zero non-compliance issues in quarterly audits.
  • Worked closely with vendors to ensure prompt delivery of supplies, minimizing disruptions and improving service levels by 76%.

Affiliations

  • American Society for Healthcare Engineering (ASHE)
  • Healthcare Facilities Symposium and Expo (HFSE)
  • Building Service Contractors Association International (BSCAI)
  • Health Care Without Harm (HCWH)
  • Leadership in Energy and Environmental Design (LEED) Certification Programs
  • American Public Health Association (APHA)
  • Hospital Quality Improvement Associations (HQIA)
  • Professional Housekeepers Association (PHA)
  • International Association of Administrative Professionals
  • American Marketing Association

Certifications

  • Certified Regulatory Compliance Manager (CRCM) - Brightline
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Wellness Facility Management Professional (WFMP) - Beacon Labs
  • Certified Facility Manager (CFM), IFMA
  • Healthcare Sterile Processing Compliance Certificate – IAHCSMM
  • Certified Resilient Facility Professional (CRFP) – Northwind
  • Certified Public Accountant
  • Certified Professional in Healthcare Quality (CPHQ) - program

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