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Skills

  • Adaptation to client needs
  • Regulatory compliance
  • First Aid/CPR
  • Relationship development
  • Documentation skills
  • Team management
  • MS Office
  • Budgets
  • Care continuity documentation
  • Community outreach initiative management

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted workshops in 202022.
  • Boosted appointment attendance by 15%.
  • Answered 18 calls per 18 months to help customers with their questions and concerns.
  • Collaborated with interdisciplinary teams.
  • Achieved largest attendance numbers in Raleigh.
  • Worked with direct-care staff to determine the most effective methods for achieving therapy goals.
  • Achieved goals two weeks ahead of schedule.
  • Achieved measurable behavioral improvements for 8 out of 10 participants.
  • Benefited 40% of trial users.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Contributed to efficient data tracking.
  • Working with category and metric patients for over 7 years.
  • Assisted patients with mental health challenges.
  • Committed to fostering seamless interdisciplinary collaboration, ensuring comprehensive and personalized care for patients across all therapy modalities.
  • Achieved results within a six-month timeframe.
  • Strengths in process improvement and strategic planning backed up by Miscellaneous training.
  • Collaborated with speech, occupational, and physical therapists.
  • Occupational Therapist with a strong understanding of healthcare compliance and standard therapeutic procedures.
  • Assisted with data collection.

Accomplishments

  • Developed and maintained digital databases of patient progress reports shared with supervising therapists, contributing to more accurate treatment plan adjustments.
  • Introduced game-based therapy models seen in pediatric sessions, improving attention and participation rates among young patients by 72%.
  • Provided therapeutic arts facilitation for neuro-rehabilitation patients, contributing to overall motor and cognitive gains measured at 22%.
  • Contributed to the planning and execution of a 14 attendance fundraising event, generating approximately 4 for program resources and patient aid.
  • Collaborated with local support groups to create community-based engagement opportunities, seeing a 34% increase in participation.
  • Monitored weekly patient progress, enabling timely adjustments in therapeutic interventions which improved recovery by 71% within 12 weeks.
  • Led adaptation workshops for patients needing specific motor skill accommodations, with over 62% positive feedback from participants.
  • Supported virtual care transition for 17 patients during global healthcare changes, helping to maintain patient morale and engagement during critical periods.
  • Resolved product issue through consumer testing.
  • Coordinated bi-weekly meetings focused on refining patient care plans alongside therapists and caregivers, contributing to better-informed treatment adjustments.

Affiliations

  • Association of Information Technology Professionals
  • Volunteer Peer Mentor at system Facilitating Therapy Access
  • International Council of Nurses
  • Advisory Board Member for standard - Assistive Technology Development
  • Member of the World Federation of Occupational Therapists (WFOT)
  • Volunteer Occupational Therapy Aide at system
  • Volunteer at method - Adaptive Motor Skills Development Program
  • Partnered with Physical Therapists in Chicago's Community Stroke Support Group
  • Society of Women Engineers
  • Volunteer with method’s Mobile Health Clinics Delivering Therapy Interventions

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Stroke Rehabilitation Certification
  • Certified Brain Injury Specialist (CBIS)
  • Mental Health First Aid (MHFA) Certification
  • HIPAA for Healthcare Workers Certification
  • Salesforce
  • National Board for Certification in Occupational Therapy (NBCOT)
  • Wheelchair Assessment Certification
  • Patient Care Technician Certification (CPCT/A)
  • Health Insurance Portability and Accountability Act (HIPAA) Certification

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