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Skills

  • Organization
  • Emergency Response
  • MS Office
  • Operational improvement
  • Bilingual communication (Portuguese)
  • Regulatory compliance
  • Team building
  • Armored vehicle safety inspections
  • Chain of custody verification
  • Customer service

Work Experiences

  • Used effective time management when it came to personnel and security asset coordination and accountability.
  • Worked on urgent issues both independently and collaboratively to protect people and property.
  • Provided first aid to injured and ill people while also alerting paramedics for further assistance.
  • Achieved zero loss incidents.
  • Adhered to standards set by system.
  • Adhered to safety protocols.
  • Collaborated with interdepartmental teams to mitigate risks, resulting in a 37% improvement in emergency preparedness and protocol adherence.
  • Communicated directly with clients to verify delivery and service satisfaction, maintaining a 77% rate of positive customer feedback over 5 years.
  • Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered.
  • Achieved certification in situational awareness.

Summaries

  • Avoided security breaches.
  • Security personnel who are communicative and have a lot of physical strength and stamina.
  • Building patrols, securing entrances and exits, and keeping visitors under constant surveillance are all skills that a talented security professional possesses.
  • Achieved on-time deliveries.
  • Strengths in cross-functional collaboration and process improvement backed up by Transportation training.
  • Capable of keeping personnel, the building, and the equipment safe.
  • Adept at regulatory compliance.
  • Achieved consistent 62% client satisfaction.
  • Professionally adept at handling and resolving conflicts.
  • With a keen eye for detail, anticipates trouble and takes steps to intervene and diffuse it.

Accomplishments

  • Ensured timely and secure handover of assets by following rigorous delivery schedules, achieving 52% client satisfaction.
  • Led coordination efforts with external security teams during large, multi-location logistics operations, successfully completing 3 high-risk transfers.
  • Acted as lead liaison with client companies during high-stakes transportation processes, handling sensitive communications that led to 29% repeat business.
  • Led armed security for high-risk financial transports over 2 locations, consistently delivering high-valued assets without any incidents.
  • Streamlined asset transportation procedures, reducing time spent at each client location and increasing the volume of daily deliveries by 24%.
  • Trained 15 new team members in security procedures and firearm use, contributing to a 54% enhancement in team readiness and operational performance.
  • Operated under high-stakes conditions, maintaining a perfect operational safety record over the course of 10 armed transport missions.
  • Collaborated with law enforcement and team members to recover stolen goods valued at more than $18, securing a high recovery rate for lost items.
  • Performed threat assessments at 17 stop locations, resulting in improved routing and a 71% reduction in security breaches.
  • Implemented new vehicle tracking methods that allowed for real-time vehicle updates, resulting in a 18% decrease in route-related delays.

Affiliations

  • Freemason
  • Society of Women Engineers
  • Toastmasters
  • Rotary International
  • American Society for Industrial Security (ASIS) International
  • American Society of Safety Professionals
  • Certified Professional Property Guardian Association
  • Project Management Institute
  • American Medical Informatics Association
  • National Sheriffs' Association

Certifications

  • Private Armed Courier and Handler License metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • First Aid & CPR/AED Certification process
  • Certified Armed Security Guard (State-Specific) Texas
  • Weapon Retention Techniques Certification system
  • Certified Asset Protection Professional (CAPP) – Beacon Labs
  • Basic Life Support (BLS) Certification – American Heart Association
  • Emergency Response Team (ERT) Certification system
  • Crisis Prevention and Intervention (CPI) Certification

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