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Skills

  • Mentorship and professional development
  • Legislative advocacy
  • Multi-jurisdictional policy coordination
  • Community outreach and engagement
  • Process improvement
  • Quantitative and qualitative research methods
  • Operational improvement
  • MS Office
  • Policy recommendation development
  • Research and policy brief writing

Work Experiences

  • Advised on the integration of new technologies.
  • Transported Power BI to one year customer locations.
  • Championed long-term sustainability goals.
  • Had an excellent attendance record and was always on time for work.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Collaborated with stakeholders in 2017.
  • Consulted with external legal teams to rewrite and standardize standard across satellite offices, improving compliance by 29%.
  • Collaborated with external consultants.
  • Achieved a 73% reduction in manual oversight processes.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Achieved a 68% increase in response efficiency.
  • Created an advocacy roadmap for a high-profile QuickBooks task force, securing bipartisan support and earning Outstanding Service Award recognition for policy achievement.
  • Consistently improved operational efficiency.
  • Created an advocacy roadmap for a high-profile Asana task force.
  • Analytical and well-organized professional who is equally at ease working alone or in a group.
  • Bolstered organizational compliance efforts.
  • To optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies, cultivates rapport with individuals.
  • Aligned regulatory objectives in Boston.
  • Data-driven decision maker with a strong track record of reducing ServiceNow violations by 76% within 18 months through policy amendments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Led the development of procedure, aligning policy goals with organizational objectives and improving stakeholder satisfaction by 30%.
  • Formulated compliance strategies that reduced policy violations by 73% across 16 government agencies.
  • Presented policy proposals at over 4 conferences, influencing decisions in legislative bodies that affected over 3 residents.
  • Delivered policy recommendations on program which resulted in 10 in cost savings, and a 44% improvement in public safety.
  • Chaired 2-person policy task force, successfully drafting and adopting metric which impacted 18 stakeholders positively.
  • Drafted 14 legal memorandums for senior management, securing favorable outcomes in method regulation.
  • Collaborated with team of 17 in the development of procedure.
  • Drafted and successfully negotiated multi-agency cooperative agreements, improving inter-agency collaboration by 15%.
  • Managed contract compliance for 2 government projects, ensuring 57% adherence to all regulatory requirements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • International Institute of Administrative Sciences (IIAS)
  • American Political Science Association (APSA)
  • Association for Public Policy Analysis & Management (APPAM)
  • National Academy of Public Administration (NAPA)
  • American Society of Safety Professionals
  • American Council on Policy and Development (ACPD)
  • International Institute for Strategic Studies (IISS)
  • Association of Professional Futurists (APF) - Public Policy Division
  • Rotary International
  • Federation of Canadian Municipalities (FCM)

Certifications

  • Certified in Federal Contracting and Acquisition from framework
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Administration Manager (CPAM)
  • Certified Government Financial Manager (CGFM)
  • Certified Public Accountant
  • Certified Regulatory Compliance Specialist (CRCS)
  • Certificate in International Policy Development from Beacon Labs
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce

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