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Skills

  • Mail merging
  • Process improvement
  • Cross-functional team leadership
  • ECM system integration with CRM platforms
  • Organization
  • Project assistance
  • Team building
  • Document lifecycle management
  • Archive management
  • ECM system training and adoption

Work Experiences

  • Devised and implemented a new process for approving design plans and engineering change requests in order to reduce cycle time.
  • Compared incoming data to quality, integrity, and accuracy standards, found flaws, and implemented timely fixes.
  • Reproduced documents by printing them from electronic sources like email attachments, PDF files, and cloud storage.
  • Prepared project documents according to the project manager's, team's, or client's specifications.
  • Data books in physical, digital, and CD formats were created by me.
  • Was in charge of the document control system, which included work instructions, procedures, and databases.
  • Was in charge of file archiving and retrieval.
  • Achieved a 81% decrease in content access breaches.
  • Aligned ECM practices with external records management standards, securing PMP for information governance within 18 months.
  • Achieved $2 in cost savings.

Summaries

  • Problem-solver, project manager, and system manager with expertise in system and program software.
  • Multitasks effectively and manages shifting priorities.
  • Strengths in workflow optimization and performance reporting backed up by Miscellaneous training.
  • Provided vision, direction, development, and maintenance of multiple complex and high-priority contracts that directly impacted the organization's business strategies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Compliance requirements, security standards, and access management are all areas in which he excels.
  • Validation activities across the company, including computer systems, manufacturing equipment, analytical equipment, utility systems, and cleaning and process validation, must be coordinated and guided.
  • Professional in document management with experience managing processes for master documentation and archives.
  • Experience managing and overseeing contracts and documents as an in-house document review specialist.
  • With a 2-year background in Miscellaneous environments, I am a meticulous and methodical document management professional.

Accomplishments

  • Conducted post-implementation ECM performance reviews and identified areas of improvement, increasing document processing speeds by 74%.
  • Trained departments on best practices for using ECM modules, resulting in a 67% increase in user efficiency and system effectiveness.
  • Streamlined cross-departmental efforts by leveraging a unified communication strategy, accelerating ECM project timelines by 55%.
  • Documented and resolved standard which led to system.
  • Developed a comprehensive risk analysis for ECM content archival processes, which helped mitigate potential data loss by establishing better backup procedures.
  • Implemented a company-wide electronic signature system which reduced contract approval times by 18% and improved visibility for legal and procurement teams.
  • Established advanced content indexing methods using AI-driven classification approaches, improving search accuracy within departments by 45%.
  • Managed end-to-end digital transformation projects focusing on ECM, which increased the digitization of legacy content from 16 to 62%.
  • Led the deployment of Adobe Creative Suite for automated content classification, enhancing document organization and retrieval speed by 77%.
  • Engineered a secure ECM framework for Summit Group ensuring compliance with ITIL standards, successfully passing annual audits.

Affiliations

  • International Association of Administrative Professionals
  • Technical Communication Society of America (TCSA)
  • Document Management Group (DMG) at Power BI conferences
  • Women in Information Management (WiIM)
  • Content Management Professionals (CM Pros)
  • Document Management Alliance (DMA)
  • Institute of Certified Records Managers (ICRM)
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • International Organization for Standardization (ISO) – Information Management Standards Committee

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • ITIL Foundation Certification in IT Service Management
  • IBM Enterprise Content Management Certification for FileNet & Datacap
  • Certified Technology Specialist (CTS) by AVIXA
  • ServSafe
  • Project Management Professional (PMP) by category
  • Certified Data Management Professional (CDMP) by DAMA International
  • Certified Records Manager (CRM) by the Institute of Certified Records Managers
  • Microsoft Certified: Information Protection Administrator Associate
  • Certified Public Accountant

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