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Skills

  • Operational improvement
  • Supervision
  • Project organization
  • Cost-saving strategies in ECM deployment
  • Databook preparation
  • First Aid/CPR
  • Digital Asset Management (DAM)
  • Relationship development
  • Business process automation in content workflows
  • Budgets

Work Experiences

  • Oversaw the creation and review of contractual documents that govern the company's relationships with clients, partners, vendors, and employees.
  • Reproduced documents by printing them from electronic sources like email attachments, PDF files, and cloud storage.
  • Assisted in the development and maintenance of the documents that resulted from the continuous improvement activities.
  • Prepared project documents according to the project manager's, team's, or client's specifications.
  • Aided in the troubleshooting of documents, including corrupt documents and files.
  • Created and implemented system implementation plans to allow users and documentation to be integrated during company mergers.
  • Devised and implemented a new process for approving design plans and engineering change requests in order to reduce cycle time.
  • Evaluated the effects of new technology and system upgrades on workflow.
  • Used Corel Draw, Solid Works, AutoCad, and firmware files to update and create drawings.
  • Was in charge of releasing and updating drawings and specifications.

Summaries

  • Document Control and Management Strategies are developed and implemented by a Document Processing Specialist.
  • With a 2-year background in Miscellaneous environments, I am a meticulous and methodical document management professional.
  • Experience as a Documentation Specialist ensuring that an organization's documents are stored effectively and are easily accessible to employees.
  • Excellent communication and organizational skills, as well as knowledge of common office software and meticulous attention to detail.
  • Organizational skills, attention to detail, and a strong ability to communicate are all important.
  • Achieved 50% staff adoption of new content systems.
  • Strong organizational and multitasking skills, as well as the ability to work independently.
  • Seek to contribute 5 years of Miscellaneous experience and take on a challenging position dedicated to improving system operations and internal workflows.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Enterprise Content Management Specialist with 7 years of successful performance reporting and project management experience.

Accomplishments

  • Provided technical and strategic leadership in selecting program, ensuring alignment with organizational requirements and budget constraints.
  • Trained departments on best practices for using ECM modules, resulting in a 67% increase in user efficiency and system effectiveness.
  • Managed end-to-end digital transformation projects focusing on ECM, which increased the digitization of legacy content from 16 to 62%.
  • Led the deployment of Adobe Creative Suite for automated content classification, enhancing document organization and retrieval speed by 77%.
  • Engineered a secure ECM framework for Summit Group ensuring compliance with ITIL standards, successfully passing annual audits.
  • Contributed to redesigning ECM repository structure, resulting in a more intuitive system that improved search speed by 76%.
  • Reduced auditing completion time by 2 months by organizing preemptive compliance reviews and establishing audit checkpoints within ECM workflows.
  • Coordinated with stakeholders to assess and integrate user feedback into ECM tool enhancements, increasing overall platform satisfaction by 45%.
  • Championed stakeholder engagement sessions to assess core ECM functionality, resulting in enhanced customization of user interfaces, reducing navigation time by 47%.
  • Collaborated with team of 11 in the development of method.

Affiliations

  • Institute of Electrical and Electronics Engineers (IEEE) Computer Society
  • Disaster Recovery Institute International (DRI)
  • Lions Club
  • Enterprise Content Management Association (ECMA)
  • ARMA International (Association of Records Managers and Administrators)
  • Technical Communication Society of America (TCSA)
  • Institute of Certified Records Managers (ICRM)
  • Content Management Professionals (CM Pros)
  • Digital Asset Management Institute (DAMI)
  • Records Management Society (RMS)

Certifications

  • Certified Document Imaging Architect (CDIA+) by CompTIA
  • Certified Records Manager (CRM) by the Institute of Certified Records Managers
  • Certified Digital Transformation Leader (CDTL)
  • First Aid/CPR Certified
  • Certified Document & Records Management Professional (CDRMP) by ICBM
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Information Privacy Professional/United States (CIPP/US) by IAPP
  • Certified Public Accountant (CPA)
  • Enterprise Content Management (ECMS) Certification from AIIM International

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