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Skills

  • Operational improvement
  • Compliance with Ethical Research Standards
  • RFI Scanners
  • MS Office
  • Phlebotomy
  • Laboratory workflow management
  • Problem resolution
  • Contamination prevention protocols
  • Project organization
  • Team building

Work Experiences

  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Attained certification ahead of schedule.
  • Saved money by developing functional solutions to program problems.
  • Answered 17 phone calls per several months to assist customers.
  • Ensured that all laboratory equipment was clean and in working order.
  • Performed blood counts and other tests to ensure that transfusions were safe.
  • Spoke with pathology to narrow down diagnoses based on abnormalities found.
  • Assisted in the validation of Microsoft Excel testing equipment, improving overall test accuracy by 31%.
  • Achieved a 56% decrease in miscommunication.
  • Assisted in the creation of method procedures.

Summaries

  • Motivating leader who has built and managed initiative teams in the past.
  • Strategic planning and stakeholder engagement have been taught to me.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Expert at combining laboratory and medical knowledge to assist procedure professionals in making accurate decisions and achieving program goals.
  • Certified Lab Technician and team leader with 18 years of experience in category settings.
  • Assisted in equipment validation.
  • Bolstered lab credibility.
  • Ability to recognize category issues and integrate program solutions to achieve framework.
  • Adept at streamlining workflows.
  • Knowledge of Salesforce in depth, as well as client relations and workflow optimization abilities.

Accomplishments

  • Performed internal audits as part of a quality assurance team that maintained ISO 17025 certification via initiative inspection in 2019.
  • Monitored inventory levels of medical supplies and ordered items ahead of time, resulting in 56% cost savings.
  • Worked with hazardous materials, adhering strictly to category standards, which resulted in zero workplace accidents over 11 years.
  • Collaborated with clinical teams to perfect phlebotomy procedures that improved patient comfort scores by 31% while maintaining proper specimen handling.
  • Trained new lab staff on contamination prevention protocols, increasing the adherence rate among team members to above 83%.
  • Collaborated with clinicians to develop diagnostic testing protocols that reduced reporting errors by 66% across compliance.
  • Conducted over 5 clinical diagnostic tests per week, with accurate results contributing directly to patient treatments and outcomes.
  • Optimized workflow within the lab department by reassigning resource-intensive tasks, boosting productivity during peak testing periods by 83%.
  • Ensured compliance with Boston's biohazard protocols, significantly lowering lab incidents involving hazardous materials to zero.
  • Processed over 10 patient samples daily while adhering to laboratory safety protocols, resulting in a 36% increase in testing efficiency during initiative.

Affiliations

  • Member, American Association of Bioanalysts (AAB), 2020 – Present
  • Volunteer, STEM Outreach Program to High School Students, Meridian, 2023
  • Member, National Accrediting Agency for Clinical Laboratory Sciences (NAACLS), 2022 – Present
  • Certification, ASCP Board of Certification (BOC) as a Medical Laboratory Technician (MLT), 2015
  • Certification, Certified Laboratory Compliance Professional (CLCP), 2024
  • Participant, Webinar Series on Specimen Handling Optimization, Brightline, 2021
  • Professional Development Participant, Automation in Laboratory Technology Course, Ironclad Systems, 2023
  • Trainer, Standard Operating Procedures (SOP) Workshop, Northwind, 2022
  • Participant, Continuing Education Workshops by the Clinical Laboratory Management Association (CLMA), 2022
  • Certification, HIPAA Professional (HIPAAP), Certified, 2016

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • SAP Certified Application Associate
  • Basic Life Support (BLS) for Healthcare Providers from Harbor & Co.
  • Clinical and Laboratory Standards Institute (CLSI) Certification in Lab Best Practices
  • Certified in Molecular Diagnostics Testing by Northwind
  • Human Genetics Laboratory Procedures Certification from Brightline
  • Clinical Laboratory Improvement Amendments (CLIA) Certification
  • CAP (College of American Pathologists) Laboratory Accreditation Preparation Certification
  • Association for Project Management (APM)
  • Certified Specialist in Chemistry (SC) from ASCP

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