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Skills

  • Pharmaceutical cost reduction strategies
  • Hiring and recruitment
  • Training and mentoring
  • Medication sourcing and acquisition processes
  • Opioid stewardship program implementation
  • Electronic Health Record (EHR) integration
  • Operational efficiency improvement
  • Hospital system knowledge and administration
  • Formulary management
  • Accreditation coordination

Work Experiences

  • Championed initiatives to expand tele-pharmacy services.
  • Achieved a Harbor & Co. Audit score of 17% compliance.
  • Achieved a 30% reduction in opioid prescriptions.
  • Collaborated with cross-functional teams to implement a pharmacy preceptor program and trained over 7 pharmacy students resulting in a Excellence Award for educational excellence.
  • Achieved a 63% improvement in prescription processing times.
  • Conducted in-depth review and restructuring of third-party billing processes that led to a $9 increase in revenue recovery over several months.
  • Advocated for pharmacy department funding.
  • Achieved a 35% cost reduction for patients.
  • Created and implemented a leadership development, coaching, and team management model that resulted in employees being promoted to higher levels of responsibility.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.

Summaries

  • A gifted individual who speaks 10 languages fluently.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Strengths in stakeholder engagement and team leadership backed up by Pharmacy training.
  • Achieved Scrum Master.
  • Aligned solutions with evolving pharmacy standards.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Assistant Director of Pharmacy with a solid track record of overseeing department-wide regulatory compliance, achieving Six Sigma with a 5% audit score.
  • Develop and lead an office staff that is productive and efficient.
  • Achieved a 62% reduction in opioid prescriptions.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.

Accomplishments

  • Trained pharmacy staff on new regulatory updates and industry best practices, resulting in a comprehensive audit score of 13% on 2024 regulatory review.
  • Resolved product issue through consumer testing.
  • Increased third-party payment capture by $16 through streamlining claims processing workflow, eliminating procedural bottlenecks.
  • Developed and enforced safety protocols for the storage and handling of hazardous drugs, reducing staff exposure incidents to zero within one year.
  • Collaborated with human resources to develop and execute a comprehensive pharmacy workforce plan that improved staffing alignments and reduced overtime costs by 35%.
  • Enhanced patient medication access by coordinating integration of telepharmacy services, increasing patient reach by 69% in the past year.
  • Collaborated with team of 18 in the development of procedure.
  • Implemented a new automated dispensing system that improved medication dispensing accuracy by 42% and reduced wait times by an average of process per patient.
  • Supervised and optimized scheduling for 8 pharmacy technicians, resulting in 58% improvement in department efficiency while maintaining high employee satisfaction.
  • Led cross-functional team in the completion of a clinical protocol project that reduced average prescription processing time by 72% across Raleigh.

Affiliations

  • Project Management Institute
  • Healthcare Information and Management Systems Society (HIMSS) - Member
  • American Medical Informatics Association
  • American Society of Health-System Pharmacists (ASHP)
  • Association of Information Technology Professionals
  • Lions Club
  • International Council of Nurses
  • Health-System Pharmacy Administration and Leadership (HSPAL) Residency Program
  • Opioid Stewardship Program Task Force in Vantage
  • Board of Pharmacy Specialties (BPS) Certification in Sterile Compounding

Certifications

  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • American Pharmacists Association (APhA) Pharmacy-Based Immunization Delivery Certification
  • CompTIA Network+
  • Master of Health Administration (MHA)
  • Certified Medication Therapy Management (MTM) Specialist
  • Certified Pharmacy Regulatory Specialty Consultant (CPRSC)

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