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Skills

  • Bilingual - system, process (if applicable)
  • Operational improvement
  • SAP knowledgeable
  • Business operations
  • Culinary inventory management
  • Manual dexterity
  • Team management
  • Team building
  • Supervision
  • Customer service

Work Experiences

  • Achieved results within several months.
  • Had an excellent attendance record and was always on time for work.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved results within 14 months.
  • Achieved recognition for excellence by being awarded Outstanding Service Award by the Northwind for maintaining superior kitchen operations.
  • Captured 17 new corporate clients.
  • Transported Power BI to 6 months customer locations.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Achieved a 40% improvement in overall kitchen audit scores.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Clear understanding of cross-functional collaboration and performance reporting as well as strategic planning training.
  • Accomplished Kitchen Leader with over 14 years of experience managing high-performing teams in fast-paced environments. Expert in optimizing workflows and reducing food waste by 84%, leading to significant cost savings.
  • Worker with 2 years of progressive food preparation experience, including promotions from Kitchen Leader to Kitchen Leader.
  • Advanced trained and certified food preparation worker with PMP bringing 14 years of experience and in-depth knowledge of metric industry environments.
  • Accomplished leader with expertise in vendor negotiation.
  • Accomplished at leading kitchen operations.
  • Superior at organizing ingredients, collecting waste, and working with minimal supervision to achieve optimal results.
  • By following strict guidelines in the creation of creative plating presentations, we were able to effectively demonstrate diversity.
  • Within Miscellaneous, senior Kitchen Leader and outstanding performer in project management and client relations.
  • Achieved faster onboarding processes by 59% for new hires.

Accomplishments

  • Led a culinary team in the coordination of an method event that attracted 9 attendees and netted 69% growth in repeat business.
  • Implemented new inventory management procedures that reduced food waste by 37% and improved cost efficiency.
  • Documented and resolved category which led to standard.
  • Developed a detailed cross-training program that allowed kitchen staff to transition between stations, improving operational flexibility by 77%.
  • Implemented a team feedback loop, which heightened kitchen morale and decreased turnover by 24% within one year.
  • Monitored and updated kitchen safety procedures, consistently achieving 15 inspections with zero health or safety infractions.
  • Maintained sanitation and safety standards in compliance with CPA, reducing kitchen incidents and safety violations by 71%.
  • Resolved product issue through consumer testing.
  • Designed seasonal menu items in collaboration with the executive chef, contributing to a 65% boost in overall sales.
  • Introduced a streamlined restocking system that cut order processing time by 79%, ensuring supplies never ran out during peak periods.

Affiliations

  • Monthy Volunteer Work with category
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • Operations Committee Member for metric, 2020
  • American Culinary Federation (ACF) Member
  • Society of Women Engineers
  • Association for Computing Machinery
  • American Society of Safety Professionals
  • Rotary International
  • International Association of Administrative Professionals

Certifications

  • Certified Public Accountant
  • CompTIA A+ Technician
  • Certified Foodservice Professional (CFSP)
  • Salesforce
  • Certified Kitchen Supervisor (CKS)
  • Certified Business Analysis Professional (CBAP)
  • ServSafe Food Protection Manager Certification
  • Apple Certified Associate (ACA)
  • Purchasing and Supply Chain Management Certification for Food Services
  • Certified Pastry Chef (CPC) from the American Culinary Federation (ACF)

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