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Skills

  • Document Indexing Structure Development
  • Information Security and Privacy Compliance
  • Electronic Records Management (ERM) System Utilization
  • Metadata Tagging for Enhanced Searchability
  • Team building
  • Cost reduction through vendor management
  • NDCMedisoft
  • MS Office
  • Medical billing code accuracy
  • Document Scanning and Digitalization

Work Experiences

  • Achieved results within 17 months.
  • Collaborated with metric customers to determine their needs and deliver initiative service.
  • Achieved recovery within one year after system outage.
  • Acted as the primary point of contact for external legal audits, achieving a Innovation Award for highest compliance in data retention practices.
  • Avoided potential penalties.
  • Achieved audit clearance with zero findings.
  • Ensured that medical records and health information were accurate, complete, and secure.
  • Collaborated with external vendors.
  • Automated the information governance review process.
  • Acted as the primary point of contact for external legal audits.

Summaries

  • Cut storage costs for legacy files by 59%.
  • Dedicated performer with experience processing subpoenas and court orders.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Cut searching times by 60%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Completed audits in under one year.
  • Award-winning professional.
  • Records Analyst with 9 years of successful quality assurance and vendor management experience.
  • Advanced organizational efficiency.
  • Completed migrations in one year.

Accomplishments

  • Revamped record retention policies, cutting compliance discrepancies by 26% and aligning protocols with updated regulations.
  • Provided expert consultation to departments on optimizing data retention strategies, resulting in a 33% decrease in unnecessary file duplication.
  • Trained staff on compliance standards, increasing adherence to records retention policies by 83% across multiple divisions.
  • Led the development of a document destruction schedule, reducing backlog by 10 outdated files and fully aligning with retention regulations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led efforts to digitize 79% of physical records, resulting in system, such as space savings or cost reductions, in 2023.
  • Conducted cross-functional meetings to create an emergency backup protocol for vital records, improving data recovery success rates by 44%.
  • Established guidelines for the secure destruction of confidential records, resulting in 13 successful confidential record destruction processes with zero incidents.
  • Oversaw and managed access control for sensitive records, reducing instances of unauthorized access by 22%.
  • Streamlined physical and electronic file storage processes, resulting in a 26% reduction in storage requirements and real estate savings.

Affiliations

  • Freemason
  • Society of Human Resource Management
  • Certified Information Governance Officers' Association (CIGOA)
  • Lions Club
  • Institute of Administrative Management (IAM) – Records Administration Focus
  • Association of Information Technology Professionals
  • Project Management Institute (PMI) – Recordkeeping Special Interest Group
  • National Notary Association (NNA) – Records and Documentation Focus Group
  • Data Management Association (DAMA) – Records Management Focus Group
  • Society of American Archivists (SAA)

Certifications

  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Records Management & Information Governance Certification – standard
  • Microsoft Azure Administrator Associate Certification – Microsoft
  • Fellow of the American College of Healthcare Executives (FACHE) – ACHE for Healthcare Records
  • CompTIA Security+
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Certificate in Records Management – initiative
  • Certified Public Accountant (CPA)

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