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Skills

  • Customer service
  • Customer and employee rapport
  • Sales pipeline management
  • Operational improvement
  • Relationship building
  • Supervision
  • Metric equipment
  • Business Planning
  • Consulting
  • Regulatory compliance

Work Experiences

  • Championing a customer-centric approach across all national accounts, resulting in a 24% growth in repeat business.
  • Accelerated revenue growth by leading negotiations with national clients, capturing new contracts worth over $8.
  • Achieved this over 13 years.
  • Accelerated revenue cycles by 3 months.
  • Authored the national account sales playbook.
  • Achieved a 49% uplift in renewals year-on-year.
  • Assessed the effectiveness of the product development strategy and devised alternate approaches to meet the objectives.
  • Consistently exceeded revenue targets by 68%.
  • Cut costs by overhauling and streamlining contract bidding and procurement processes to ensure that materials and services were purchased at the best possible price.
  • Collaborated with the initiative department to develop the mission and vision statements for the organization.

Summaries

  • Within Miscellaneous, senior Vice President, National Accounts and outstanding performer in workflow optimization and performance reporting.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With 12 years of experience aligning systems with business requirements, policies, and regulatory requirements, I am a performance-driven strategic thinker, problem solver, and leader.
  • Persuasive brand imaging has a proven track record of growing network connections.
  • Skilled in risk assessment and capable of streamlining daily activities to increase productivity and sales.
  • With more than 17 years of experience, a talented Vice President with excellent employee development, customer service, and analytics skills.
  • Costs were consistently reduced while profits were increased.
  • Dedicated executive with 13 years of Miscellaneous experience.
  • Expert at defining financial capabilities using forecasting, projections, volume, operational functions, and RFP processes.
  • Proven ability to design and implement improved practices to boost productivity and profits.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined the national sales forecasting process, improving accuracy by 40%, resulting in more informed budget allocations.
  • Liaised with senior leadership to align national accounts strategy with overall company objectives, achieving a 70% improvement in market share.
  • Orchestrated the launch of a new product across national accounts, generating $17 in revenue during its first 11 months.
  • Collaborated with marketing and operations teams to enhance product offerings, resulting in a $12 uplift in national account sales.
  • Developed high-impact KPIs and account growth strategies that led to a $3 increase in gross margins within three years.
  • Managed an annual operating budget exceeding $16, consistently delivering initiatives on time and under budget while driving efficiencies.
  • Established long-term client relationships by producing customized solutions, contributing to a 68% client retention rate.
  • Enhanced the performance of account managers through tailored training programs, resulting in a 66% uplift in sales conversion rates.
  • Resolved product issue through consumer testing.

Affiliations

  • National Association of Sales Professionals (NASP)
  • American Society of Safety Professionals
  • Healthcare Strategy Group (HSG)
  • Strategic Account Management Association (SAMA)
  • American Marketing Association (AMA)
  • Association of National Advertisers (ANA)
  • International Customer Management Institute (ICMI)
  • Freemason
  • Society of Human Resource Management
  • Business Marketing Association (BMA)

Certifications

  • Certified Strategic Account Manager (CSAM) by SAMA
  • HubSpot Inbound Sales Certification
  • Project Management Professional (PMP) by system
  • International Certificate in Advanced Sales Leadership by The Gap Partnership
  • Cisco Certified Internetwork Expert (CCIE)
  • Net Promoter Certification by Bain & Company
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • CPM – Certified Professional Manufacturer’s Representative by MANA
  • Microsoft Certified Systems Engineer (MCSE)

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