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Skills

  • Consulting
  • National account management
  • Churn rate reduction
  • Relationship building and retention
  • Team building
  • Business Development
  • Business operations
  • Process improvement
  • Vendor management
  • Team leadership and development

Work Experiences

  • Led cross-functional initiatives across the standard and framework departments to meet business objectives and increase profits.
  • Authored the national account sales playbook used by over 7 team members, standardizing best practices and increasing win rates by 59%.
  • Built deep client partnerships.
  • Consistently achieved 35% or higher in revenue growth through data-driven account management strategies and deep client partnerships.
  • Achieved results over framework.
  • Used best safety practices to reduce worksite complaints, hazards, incidents, and lost-time accidents to improve overall OSHA scores and expand bid opportunities.
  • Cut costs by overhauling and streamlining contract bidding and procurement processes to ensure that materials and services were purchased at the best possible price.
  • Crafted tailored solutions for key accounts.
  • Analyzed complex contracts.
  • Achieved 65% growth in repeat business.

Summaries

  • Within Miscellaneous, senior Vice President, National Accounts and outstanding performer in workflow optimization and performance reporting.
  • With 12 years of experience aligning systems with business requirements, policies, and regulatory requirements, I am a performance-driven strategic thinker, problem solver, and leader.
  • Client presentations are highly effective and comfortable for me.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strategic and analytical, with a motivating leadership style and experience in forming new network connections, marketing products, and expanding territories.
  • To achieve market penetration, expertise in marketing strategies, product promotion, and merchandising is required.
  • Successful Vice President, National Accounts with a passion for leading sales teams to new heights in revenue.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • With accomplishments in sales, marketing, advertising, and executive management, she is forward-thinking and proactive.
  • Results-driven Miscellaneous executive with a proven track record of streamlining operations, increasing profits, and increasing market penetration.

Accomplishments

  • Increased client lifetime value by spearheading key account initiatives resulting in a 20% rise in repeat business.
  • Developed and launched a comprehensive national strategy for client retention, increasing key account renewals by 63% in 2024.
  • Built a portfolio management system that optimized account growth, contributing to a 53% increase in overall revenue for national accounts.
  • Established long-term client relationships by producing customized solutions, contributing to a 68% client retention rate.
  • Enhanced the performance of account managers through tailored training programs, resulting in a 66% uplift in sales conversion rates.
  • Refined account segmentation strategy, enabling targeted marketing efforts that led to a 71% increase in new client acquisitions.
  • Reduced operational expenses by $11 annually through innovative cost-saving measures that aligned with organizational objectives.
  • Led national accounts team in delivering strategic presentations to 9 C-level executives, securing new contracts worth $4.
  • Directed the implementation of a customer-relationship management (CRM) system, resulting in a 55% improvement in pipeline visibility.
  • Delivered double-digit growth in national accounts by effectively utilizing data-driven insights and customer-centric strategies.

Affiliations

  • Association of Information Technology Professionals
  • Society for Human Resource Management (SHRM)
  • National Association of Sales Professionals (NASP)
  • Healthcare Financial Management Association (HFMA)
  • Society of Women Engineers
  • Certified Sales Executive (CSE) – Sales & Marketing Executives International (SMEI)
  • American Society of Safety Professionals
  • Institute for Supply Management (ISM)
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers

Certifications

  • Certified Business Relationship Manager (CBRM) by BRM Institute
  • Executive Leadership Certification by process
  • SHRM Certified Professional (SHRM-CP)
  • HubSpot Inbound Sales Certification
  • Certified Professional in Supply Management (CPSM) by ISM
  • Google Certified Professional Cloud Architect
  • Financial Analysis for Non-Finance Executives by Wharton
  • Certified Strategic Account Manager (CSAM) by SAMA
  • Certified Public Accountant (CPA)
  • Certified Key Account Manager (KAM) by AHK

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