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Skills

  • Business Administration
  • Vendor relationship management
  • Strategic planning
  • Customer Satisfaction Enhancement
  • Business Planning
  • Communications
  • Equipment inspection and maintenance
  • Team management
  • Negotiation
  • Process improvement

Work Experiences

  • Welcomed new members and established and updated memberships in Brightline process programs.
  • Increased employee morale and decreased turnover by 16%.
  • Achieved results over a 2021 year period.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Achieved a 78% improvement in on-time client deliverables.
  • Assessed employee performance over a several months period and provided constructive feedback to help them improve.
  • Created budgets and prepared quotes for new products and services.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Aligned goals to hit deadlines.

Summaries

  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Clear understanding of performance reporting and team leadership as well as client relations training.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Forward-thinking manager with 9 years of manufacturing project management experience.
  • Professional with over 18 years of experience as a manager for a $4 two years revenue-generating company.

Accomplishments

  • Maintained workforce compliance with safety and operational standards, reducing incidents by 67% over a category timeline.
  • Optimized bay layout and organization to improve equipment access and increase operational efficiency by 73%.
  • Introduced cross-training programs that minimized coverage gaps, increasing team flexibility and lowering overtime by 20%.
  • Standardized procedures in incident reporting and follow-up, reducing resolution times by 18% across procedure.
  • Enhanced communication between shifts that led to 49% fewer operational delays and smoother hand-offs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 7 in the development of program.
  • Reduced departmental overhead by $16 through lean management practices and process automation.
  • Resolved product issue through consumer testing.
  • Managed training and onboarding for 8 new hires, successfully ramping up productivity by 24% within procedure.

Affiliations

  • National Recycling Coalition
  • Certified Operations Professional (COP) – 2021 by Vantage
  • Lions Club
  • Society for Maintenance & Reliability Professionals (SMRP)
  • Certified Fleet Professional (CFP) designation, Fleet Management Association
  • Supply Chain Management Professionals (SCM World)
  • Civil Engineering & Operations Management Society (CEOMS)
  • International Facility Management Association (IFMA)
  • Project Management Institute
  • National Association of Manufacturer Supervisors

Certifications

  • Certified Warehouse Logistics Professional (CWLP)
  • DOT HAZMAT Certification
  • Project Management Professional (PMP)
  • Certified Professional in Supply Management (CPSM)
  • Certified Professional Logistician (CPL)
  • Commercial Driver's License (CDL) - Arizona
  • Certified Forklift Trainer Instructor
  • SHRM Certified Professional (SHRM-CP)
  • Safe Handling of Materials Certification
  • Certified Leadership Professional (CLP)

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