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Skills

  • Brand awareness through web channels
  • Process improvement and task automation
  • Custom CMS development
  • Mobile-first web design
  • Content Strategy Development
  • Client and stakeholder collaboration
  • Marketing funnel optimization
  • MS Office
  • Team building
  • Automation workflow implementation

Work Experiences

  • Completed the project under budget.
  • Answered 4 calls per one year to help customers with their questions and concerns.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with content creators to enhance storytelling elements on the website, leading to a 22% increase in engagement.
  • Achieved standard in 6 months.
  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.
  • Boosted conversion rates by 44%.
  • Achieved a 82% reduction in page load time.
  • Investigated website problems and resolved scripting and usage issues.
  • Achieved a 52% uplift in key performance metrics.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished in orchestrating successful product launches, collaborating with marketing and product teams to increase campaign effectiveness by 56%.
  • Achieved revenue growth.
  • Creative and analytical Web Director.
  • Clear understanding of quality assurance and data analysis as well as workflow optimization training.
  • Client-focused Web Director with expertise in managing vendor relationships, ensuring high-quality deliverables while staying within a $11 budget.
  • Consistently delivered measurable improvements in user engagement.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved significant user retention.
  • Achieved results within 2 months.

Accomplishments

  • Integrated third-party APIs for personalized user experiences, leading to higher user satisfaction and retention rates.
  • Established a comprehensive analytics dashboard for stakeholders, allowing real-time tracking of metric and improving business decision-making processes.
  • Resolved product issue through consumer testing.
  • Streamlined the editorial workflow for content contributors, reducing the number of errors in published resources by 33%.
  • Managed the complete redesign and functionality of an e-commerce platform, which resulted in 49% revenue growth.
  • Collaborated with marketing and IT teams to align web strategy with corporate brand objectives, resulting in 28% increased website engagement.
  • Collaborated with team of 17 in the development of procedure.
  • Facilitated increased speed and efficacy in website updates by implementing a headless CMS framework, shortening content update times by 24% hours/week.
  • Directed end-to-end website migration to standard, delivering an improved user experience while ensuring 2% retention of existing content.
  • Led a cross-functional team of 15 to deploy a multi-lingual website that expanded the company’s global footprint in 9 new markets.

Affiliations

  • Advisor, Startup Bootcamp 2019, focus on Web Optimization
  • Certified ScrumMaster (CSM), Scrum Alliance
  • American Society of Safety Professionals
  • Affiliate, Interaction Design Association (IxDA)
  • Member, Association for Computing Machinery (ACM)
  • Society of Women Engineers
  • Host, Meetups for Web Design Professionals and Entrepreneurs, Boston
  • Rotary International
  • Presenter, User Experience Conference (UXC), focus on Process Improvement
  • Graduate, Full-Stack Web Development Program, framework, 2021

Certifications

  • Sitecore 10 Developer Certification - 2019
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • HubSpot CMS for Developers Certification - 2021
  • WCAG 2.0 Certification for Web Accessibility - Cedar Works
  • CompTIA Security+
  • Project Management Professional (PMP) - Northwind
  • Certified Usability Analyst (CUA) – Summit Group
  • Certified Ethical Hacker (CEH) - Northwind
  • Advanced Google Web Vitals Certification - 2021

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