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Skills

  • Process improvement
  • Performance management systems
  • Logistics management
  • Budgets
  • Relationship development
  • Project organization
  • MS Office
  • Data-driven decision making
  • SAP expertise
  • Team building

Work Experiences

  • Achieved annual cost savings of $11.
  • Was in charge of supervising, coaching, and evaluating 11 system employees.
  • Revitalized the metric area's operational structures and procedures in order to reduce turnover and waste, increase output, and improve overall quality.
  • Worked with internal teams to streamline materials handling, production, and shipping operations.
  • Achieved zero incidents reported.
  • Investigated equipment failures using a variety of troubleshooting techniques.
  • Achieved a 50% improvement in on-time project completions.
  • Set operational goals and work plans, as well as assigning tasks to subordinate managers.
  • Authored KPI benchmarks for high-functioning teams.
  • Devised effective work schedules for each team member in order to meet deadlines and staff shifts appropriately.

Summaries

  • Achieved 54% improvements in operational efficiencies.
  • Achieved Innovation Award recognition.
  • Built high-performing teams and motivated employees to achieve personal and professional goals.
  • Offering the ability to leverage trends across industries and markets to develop solutions and approaches aimed at increasing customer value and increasing company profitability.
  • Successful production strategies, such as system and metric, can be planned, coordinated, and executed with ease.
  • Chief Supervisor with 9 years of management experience with program employees.
  • Capable of supervising and directing the work of completion consultants and supervisors.
  • Well-versed in managing safety, operations, and productivity across multiple business lines using a multi-faceted approach.
  • Achieved $14 in savings.
  • Advanced Operations Manager with 11 years of experience in manufacturing and production, quality assurance, and leadership.

Accomplishments

  • Spearheaded the optimization of daily operations, reducing lead times by 39% and contributing to an annual savings of $14.
  • Worked with external stakeholders to enhance the procurement strategy, cutting lead times by 35% and improving procurement accuracy.
  • Implemented cost-saving measures, directly reducing operational expenses by $11 in the 2021 fiscal year without compromising service quality.
  • Overhauled supervisory training programs, boosting employee performance ratings by 38% and enhancing team cohesion.
  • Coordinated with vendors to renegotiate contracts, saving the organization $13 and establishing long-term partnerships.
  • Conceptualized and implemented an employee recognition program that resulted in a 62% improvement in engagement and Top Performer by 2015.
  • Developed and executed a customer service improvement plan, raising customer satisfaction ratings by 34% within 3 months.
  • Achieved Employee of the Year for business development by securing high-value client partnerships and raising company market share by 77%.
  • Increased project on-time delivery rate from 74% to 47% year-over-year through the implementation of new tracking software and team incentives.
  • Supervised the performance reviews of 2 employees, leveraging continuous feedback to increase team performance metrics by 43%. Additional training needs were identified, leading to improved individual performance.

Affiliations

  • International Association of Administrative Professionals
  • Professional Association for Quality Improvement and Supervision
  • International Leadership Association (ILA)
  • Toastmasters
  • Institute for Operational Excellence
  • International Council of Nurses
  • International Association of Business Communicators (IABC)
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • Association for Talent Development (ATD)

Certifications

  • Google Certified Professional Cloud Architect
  • Incident Command System (ICS) Training – Federal Emergency Management Agency (FEMA)
  • Certified Lean Six Sigma Black Belt – system
  • Occupational Health and Safety Manager (OHSM) Certification – process
  • SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Professional Supervisor Certification (PSC) – National Association for Industrial and Office Parks
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Project Management Professional (PMP)
  • Certified Safety Professional (CSP) - Board of Certified Safety Professionals

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