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Skills

  • FMLA Compliance
  • Automated HR notifications
  • Employee leave dispute resolution
  • Supervision
  • Organization
  • Coaching department heads
  • Benefits administrator
  • Process improvement
  • Team management
  • First Aid/CPR

Work Experiences

  • By studying and assessing benefit needs and trends, I was able to keep employee benefit programs running smoothly and keep employees informed about their benefits.
  • Achieved a 53% retention rate post-absence.
  • Was in charge of all aspects of staff and client training to ensure that they were well-versed in federal, state, and local regulations and requirements.
  • Through effective emergency resolution, I was able to reduce obstacles and save time while spearheading special projects.
  • Increased productivity by organizing my schedule and making appointments.
  • Achieved a 68% reduction in approval delays.
  • Collaborated with healthcare professionals.
  • Sourced and developed sourcing leads to expand my recruiting base.
  • Analyzed absence data and productivity reports.
  • Managed 4 employees across compensation, benefits, wellness and safety, HRIS, payroll, and information and data departments to ensure optimal productivity.

Summaries

  • Motivating leader who has built and managed system teams in the past.
  • CPA certified
  • Absence Management Specialist with in-depth expertise in FMLA and ADA regulation compliance, delivering measurable outcomes such as securing Vantage's Employee Compliance Award for the first time ever in 2017.
  • Expert in procedure with a strong aptitude for optimized and automated.
  • Proficient in promoting program by leveraging performance reporting and cross-functional collaboration knowledge.
  • Customer relationship management, HR expertise, strategic planning, and time management are among the skillsets of this adaptable and focused team player.
  • Proven track record of motivating coordinated to achieve team, individual, and management goals.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • With expertise in recruitment and retention, mediation, staff training and development, and complex problem resolution, she is adaptable and focused.
  • Achieved Northwind’s first legal compliance award.

Accomplishments

  • Supported legal compliance efforts by ensuring documentation and processes related to employee leaves were up-to-date, reducing risk of non-compliance fines by $156,000.
  • Created training modules on managing absence-related workplace disruptions, improving leadership’s decision-making capabilities by 20%.
  • Mentored a team of 4 Absence Coordinators, leading to a 70% increase in operation efficiency within absence tracking protocols.
  • Implemented a targeted leave management policy that resulted in a significant 35% reduction in high-frequency absenteeism cases.
  • Coordinated with cross-functional teams to design and implement absence management solutions, reducing reliance on interim staffing by $45,000.
  • Drafted employee communications that clarified absence management protocols, improving policy compliance rates by 44%.
  • Managed the reintegration of employees returning from extended leave, achieving a 25% success rate in retention and performance recovery.
  • Developed communications for employees regarding recent leave policy updates that improved understanding and compliance across the workforce by 77%.
  • Conducted annual benchmarking on absenteeism rates across industry peers, helping the company implement competitive absence policies, reducing industry-related absences by 55%.
  • Established an employee wellness program aimed at preventing absenteeism, reducing overall sick-days taken by 28%.

Affiliations

  • Participant, American Council on Employee Benefits Annual Survey, contributing with knowledge on absenteeism metrics and employee productivity.
  • Alumni, Columbia Business School Executive Program in HR and Workforce Planning, with applied specialization in leave management.
  • Partnered organization, National Association of ADA Coordinators (NAADAC), supporting workplace accommodations and regulated leave processes.
  • Contributor, Workforce Analytics and Absenteeism Panel, SHRM Atlanta Chapter, discussing predictive absenteeism models.
  • Certificant, SHRM Senior Certified Professional (SHRM-SCP), with an emphasis on workforce planning and absence management.
  • Contributor, National Institute of Disability Management and Research's (NIDMAR) Best Practices Forum on Disability Management.
  • Participant, Global HR Summit on Absenteeism & Workforce Productivity, 2023, sharing best practices in absence management.
  • Participant, Disability Management Employer Coalition (DMEC) trainings on reducing absenteeism across cross-functional teams.
  • Volunteer committee member, Workplace Wellbeing Taskforce, focused on fostering better health and reducing absentee-related costs.
  • Workshop attendee, National Human Resources Association (NHRA) - Improving Absence Policies for Better Organizational Health, 2015.

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certification in Employee Compliance and Ethics by framework
  • Strategic Workplace Absence Management Certification
  • CompTIA Network+
  • Absence Management Certification through Disability Management Employer Coalition (DMEC)
  • Managing FMLA and ADA Compliance Certification
  • ServSafe
  • Americans with Disabilities Act (ADA) Compliance Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Workplace Wellness Specialist (CWWS)

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