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Skills

  • Inventory management
  • Customer engagement techniques
  • Multi-location compliance audits
  • Problem resolution
  • Competitor analysis
  • Product merchandising strategy
  • Supervision
  • Marketing and promotional launches
  • Communications
  • Team building

Work Experiences

  • Oversaw the delivery of program project by category team, which resulted in metric.
  • Conducted weekly audits across 12 stores to ensure pricing accuracy and merchandising consistency, reducing customer complaints by 43%.
  • Conducted regular compliance checks across 10 retail locations, identifying improvement opportunities that reduced shrinkage by 32%.
  • Analyzed weekly reporting sessions.
  • Achieved a 34% rise in footfall.
  • Collaborated with promotional teams to execute timely launches of Adobe Creative Suite, driving 38% year-over-year sales increases during high-demand periods.
  • Collaborated with system customers to determine their needs and deliver program service.
  • Boosted team productivity.
  • Achieved $10 in additional sales in 2020.
  • Transported Asana to two years customer locations.

Summaries

  • Consistent high performer as a Retail Service Merchandiser.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Conducted competitor analysis.
  • Retail Service Merchandiser with a passion for procuring goods and driving business success.
  • Within Retail, senior Retail Service Merchandiser and outstanding performer in performance reporting and cross-functional collaboration.
  • Achieved 31% year-over-year sales increases.
  • Conducted thorough compliance checks.
  • Conducted compliance audits across multi-location stores.
  • Accomplished Retail Service Merchandiser with 5 years of driving performance improvements through optimized layouts and promotional displays. Expertise in boosting customer engagement and product sell-through by 76%.
  • Comprehensive understanding of loss prevention.

Accomplishments

  • Reduced inventory shrinkage by 59% through rigorous monitoring and better product rotation strategies across 5 locations.
  • Trained 15 team members on effective use of planogram compliance tools, raising overall store compliance by 30%.
  • Resolved product issue through consumer testing.
  • Monitored competitor product positioning, which informed our strategic response and helped recapture 84% of market share in Atlanta.
  • Collaborated with marketing teams to optimize in-store advertising displays, improving overall product SKU exposure by 85% in the first quarter.
  • Initiated cross-merchandising projects that blended complementary products, successfully increasing add-on purchases by 82% across the Southwest.
  • Optimized shelf placements for high-margin products, accelerating turnover rates by 15% over a several months period.
  • Led a team of 12 associates in replenishing merchandise displays, ensuring high availability and generating a 22% sales lift.
  • Partnered with cross-functional teams to introduce a new merchandising approach, increasing seasonal product sales by $9 in 2023.
  • Personalized visual merchandising strategies for flagship locations, increasing customer engagement by 30% and growing conversion rates for key products.

Affiliations

  • Certified Retail Merchandise Manager through Innovation Award
  • Society of Product Reps and Merchandisers
  • Shop! Association for Retail Optimization
  • Field Marketing Organization (FMO) Member
  • National Association of Social Workers
  • International Council of Nurses
  • American Association of Advertising Agencies (4A's)
  • Rotary International
  • Retail Industry Leaders Association (RILA)
  • National Retail Federation (NRF)

Certifications

  • Certified Seasonal Merchandising Professional
  • Retail Merchandising Design Certification
  • Certified Compliance Professional for Retail - Northwind
  • Cisco Certified Network Associate (CCNA)
  • SHRM Certified Professional (SHRM-CP)
  • CPM: Certified Professional in Merchandising - Summit Group
  • Certified Product Display Specialist - Meridian
  • Certified in Store Planning and Space Management - Summit Group
  • Effective Visual Merchandising Strategies - Cedar Works
  • Retail Merchandising Training Program - standard

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