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Skills

  • Sales reporting
  • Customer rapport
  • Consultative selling techniques
  • Key account management
  • Cross-functional team collaboration
  • Business growth and retention
  • Scheduling understanding
  • Coordinating documents
  • Adobe Creative Suite expertise
  • Developing local contracts

Work Experiences

  • Was able to secure favorable pricing, negotiate contracts, and solidify beneficial agreements.
  • Increased revenue by 13% by educating customers about business solutions and product offerings.
  • Monetized dormant leads to increase profits.
  • Trained a team of 8 standard, resulting in increased profits and a 12% return on investment.
  • Coached and trained a team of 14 salespeople who were responsible for servicing process accounts.
  • Collaborated with designers and production personnel to produce high-quality, brand-specific advertisements.
  • Listened carefully to client feedback and collaborated with the product development team to launch a groundbreaking service that is expected to generate $3 million in revenue.
  • Am a logical account manager with 13 years of experience in forming strategic alliances, retaining key accounts, and expanding profit channels.
  • Meticulously recorded sales and pitches.
  • Consistently met or exceeded 20% sales targets.

Summaries

  • In a self-motivated and results-driven manner, able to set up agreements, manage a global customer base, and prospect for new leads.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Gained a thorough understanding of the target audience and competitors to develop effective marketing messaging.
  • Within Customer Service, senior Pharmaceutical Sales Specialist and outstanding performer in stakeholder engagement and quality assurance.
  • Dedicated to learning, growing, and succeeding in Customer Service.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With a commitment to excellent client service, an expert in Asana use and QuickBooks sales.
  • Team player who excels at collaborating with coworkers and industry experts to complete successful advertising projects.
  • Persuasion and salesmanship skills are used to maintain long-term relationships with clients and to cultivate new ones.
  • Traveling to new locations to build a customer base and managing multiple clients for long-term account retention have both been demonstrated.

Accomplishments

  • Improved formulary placement for Jira by proactively addressing hospital compliance and cost-effectiveness concerns, resulting in 79% increased yearly orders.
  • Partnered with medical science liaisons to present compelling clinical trial data on SAP to key customer groups, resulting in increased product prescriptions.
  • Performed account reviews and territory realignments that increased efficiency in client follow-ups and resulted in overall customer engagement rising by 82%.
  • Executed targeted educational events and symposiums, driving a rapid adoption increase of SAP in previously untapped treatment areas by 17% over 18 months.
  • Resolved product issue through consumer testing.
  • Successfully trained a network of over 9 pharmacists and clinical staff, improving overall knowledge and adoption rates of Asana by 55% over 2016.
  • Training: Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
  • Designed and executed a territory management strategy that boosted engagement with pharmacists and physicians, ultimately increasing sales by 61%.
  • Recognized as top-performing sales rep in the department for exceeding annual growth targets by 30% within the first year of product introduction.
  • Created and executed an action plan for underperforming territories, turning around overall sales results with a 32% improvement over three years.

Affiliations

  • International Association of Administrative Professionals
  • Toastmasters
  • BioPharma Sales & Marketing Council
  • Global Alliance for Medical Education (GAME)
  • Jaycees
  • Healthcare Businesswomen’s Association (HBA)
  • National Association of Pharmaceutical Sales Representatives (NAPSRx)
  • American Medical Sales Network (AMSN)
  • Pharmaceutical Research and Manufacturers of America (PhRMA)
  • Academy of Managed Care Pharmacy (AMCP)

Certifications

  • Strategic Account Management for Healthcare Professionals – Summit Group
  • Clinical Sales Training for Prescription Products – Lakeside Partners
  • Certified Remote Medical Representative – category
  • Advanced Medical Sales Accelerator Program – Cedar Works
  • Salesforce
  • First Aid/CPR Certified
  • Advanced Pharmaceutical Sales Training (APST) – Meridian
  • Real Estate and Business Agent's License
  • Certified in Healthcare Compliance (CHC) - HCCA
  • BI Tools Proficiency for Sales – ServiceNow

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