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Skills

  • Inbound and Outbound Marketing
  • Social media marketing
  • Regulatory compliance
  • Document scanning
  • Strong verbal communication
  • Crisis management
  • Problem-solving
  • Hardware evaluation
  • System equipment
  • Process implementation

Work Experiences

  • Actively engaged with over 6 student leaders and advisors.
  • Achieved a 65% rise in email engagement.
  • Helped students improve their educational strategies by providing clear guidance on course selection, progression, and career options.
  • Double-checked the data's accuracy and integrity.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Actively engaged with over 12 student leaders and advisors to troubleshoot issues and advocate for students, reducing product-related inquiries by 15%.
  • Had an excellent attendance record and was always on time for work.
  • Answered an average of 4 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Entered data into the ServiceNow system, including payments, account information, and call logs.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Campus Representative is a goal-oriented Campus Representative who is dedicated to improving administrative operations in order to reduce costs and improve procedures.
  • Achieved up to 35% student engagement increases.
  • Design and development of successful category embedded software applications in the past.
  • Achieved a 83% rise in program retention rates.
  • Among his accomplishments is the creation of a category app for use in the program industry.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Achieved 58% increases in on-campus product usage.
  • Adept at digital campaign design.

Accomplishments

  • Identified
  • Marketing: Implemented marketing strategies which resulted in system growth of customer base.
  • Business Development: Initiated two key partnerships which resulted in procedure revenue growth.
  • Designed an email marketing campaign that resulted in a 61% open rate increase and a 71% higher event sign-up conversion.
  • Improved
  • Streamlined
  • Documented
  • Represented
  • Recommended
  • Documented and resolved method which led to category.

Affiliations

  • Association for Computing Machinery
  • University’s Student Recruitment Committee - Membership 2019
  • Jaycees
  • International Association of Administrative Professionals
  • Student Government Association (SGA)
  • Association of Information Technology Professionals
  • Peer-led Student Workshops on project management
  • Project Management Institute
  • University Partners Program - Meridian
  • Co-chair of Campus Sustainability and Outreach Committee

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Product Marketing Manager (CPMM®) by AIPMM
  • Fundamentals of Digital Marketing Certification by Google
  • Certified User Experience Professional (CUXP) by Nielsen Norman Group
  • Google Ads Display Certification
  • Apple Certified Associate (ACA)
  • Certified Digital Marketing Professional (CDMP) by Digital Marketing Institute
  • Digital Media Strategy Certification by LinkedIn Learning
  • Project Management Professional (PMP)
  • Certified Public Accountant

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