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Skills

  • Conflict resolution
  • Cycle Counting and Stock Auditing
  • Logistics Software (e.g., Asana)
  • Supervision
  • First Aid/CPR
  • Report creation
  • Freight operations
  • Efficient Space Utilization in Warehouse
  • Materials transport
  • Adaptive team player

Work Experiences

  • Prepared inventory for shipment by affixing tags and labels and completing shipment documents in order to expedite delivery to the correct customers.
  • Checked incoming shipments for quality and quantity, and I returned any items that were not acceptable to suppliers for a refund or replacement.
  • Was in charge of vendor relationships in order to support the supply chain and keep product quality high.
  • Achieved a 17% decrease in processing errors.
  • Reordered stock to replenish inventory while keeping production running smoothly.
  • Communicated effectively with members of the public in often crowded and noisy environments.
  • Meticulously managed order availability and record accuracy by keeping detailed records of standard stock inventory in HubSpot.
  • Streamlined method and procedure processes, resulting in a productivity increase of 8% for a 3-person team.
  • Maintained accurate order and shipment forms as well as inventory documentation to ensure timely material flow.
  • Considered individual product requirements and accessibility needs to maximize the efficiency of warehouse storage areas.

Summaries

  • Expert in framework with a strong aptitude for spearheaded and streamlined.
  • Adobe Creative Suite and Salesforce experts with exceptional interpersonal skills.
  • Comfortable lifting up to 6 pounds and instilling proper procedures in new employees.
  • Proficient in promoting metric by leveraging budget management and strategic planning knowledge.
  • Ability to stand for extended periods of time and lift up to 4 pounds safely.
  • Passionate personality that thrives in fast-paced, ever-changing environments.
  • Results-oriented Miscellaneous professional with project management, data analysis, and workflow optimization strengths.
  • Strong technical skills and experience in budget management.
  • PMP certified
  • Individual who is enthusiastic and capable of working in both a team and independently.

Accomplishments

  • Regularly performed equipment maintenance checks on forklifts and pallet jacks, ensuring 25% uptime and zero operational delays.
  • Reduced turnaround time for outbound shipments by 59% through process adjustments in the packing and sealing stages.
  • Provided real-time tracking updates for key accounts, resulting in a 84% boost in customer satisfaction by reducing uncertainty.
  • Led shipping team to exceed monthly targets by 58% during 2018, contributing to the department's best quarterly performance.
  • Earned the Excellence Award for consistently exceeding daily shipping quotas by 18%, providing exemplary service during peak periods.
  • Improved customer satisfaction rates by 49% by coordinating faster responses to shipping inquiries and issues.
  • Participated in frequent cycle counts, ensuring inventory levels matched system records, resulting in a 25% reduction in stock discrepancies.
  • Created individualized freight forwarding solutions to decrease LTL (Less Than Truckload) shipping costs by 66% annually.
  • Integrated new shipping software to streamline requests, cutting order processing time by 32% across the department.
  • Operated forklifts and pallet jacks safely for 6 consecutive years without any safety violations or incidents.

Affiliations

  • Recipient of the Excellence Award for Innovation in Warehouse Operational Efficiency from the Ironclad Systems, achieved through implementing a new shelving system.
  • Completed the Lean Six Sigma Yellow Belt Certification, specialized in optimizing packaging and shipping workflows.
  • Member of the Shipping Industry Advisors Network, contributing to knowledge-sharing initiatives related to third-party logistics optimization.
  • Member of the Packaging and Shipping Workers Union of America, actively involved in safety and efficiency initiatives.
  • Certification in Inventory Management Systems from Tableau, strengthening capabilities in cycle counting and stock auditing tasks.
  • Trained in the Hazardous Material Handling Certification from Meridian, ensuring compliance with safety regulations in shipping dangerous goods.
  • Affiliated with the Institute of Supply Chain Management (ISM), leveraging resources to integrate efficient supply chain solutions into shipping operations.
  • Associate member of the Distribution Management Association (DMA), contributing to discussions on best shipping practices and efficiency improvements.
  • Active participant in the Warehouse Management Expert Summit held in Raleigh, gaining expertise in technology-driven shipping improvements.
  • Received OSHA Forklift Certification through process in 2022, ensuring compliance with workplace safety standards.

Certifications

  • Certified Forklift Operator - Northwind
  • International Import/Export Certification system
  • Occupational Health and Safety Certificate Summit Group
  • Cold Chain Management Certification method
  • Salesforce
  • Certified Food Handler Permit for Perishable Goods North Carolina
  • Certified Packaging Professional (CPP) - Institute of Packaging Professionals
  • Certified Supply Chain Professional (CSCP) – APICS
  • CompTIA Network+
  • OSHA 10-Hour Certification standard

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