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Skills

  • Collecting vitals
  • Funding and cost reduction strategies in pediatric care
  • Home care
  • Intravenous therapy
  • Care coordination and integration
  • Behavioral health intervention strategies
  • Managing pediatric patient transitions to home or academic settings
  • Trauma recovery
  • Community resource coordination
  • Chronic disease management

Work Experiences

  • Gave patients, families, and caregivers information on diagnosis and prognosis, treatment options, disease process and management, and lifestyle choices.
  • Oversaw 7 nurses and nursing activities in a 16-bed hospital, providing comprehensive nursing guidance and ensuring high levels of patient satisfaction and care.
  • Was in charge of patient care from admission to discharge, including patient assessments, care planning, health education, and discharge support, in order to provide comprehensive care to over 3 patients on a daily basis.
  • Achieved 42% smoother transitions.
  • Addressed social and emotional challenges.
  • Achieved early identification of care issues.
  • Physical assessments, medication, and chronic disease management were all part of my care for home health patients.
  • Assessed 2 NICU patient care plans monthly, ensuring adherence to best practices and significantly improving parental involvement in decision-making.
  • Was in charge of providing direct care to up to 11 patients on a 8-bed medical-surgical unit, delegating nursing assignments, and supervising a team of nurses, LPNs, technicians, and unit clerks.
  • Achieved a 82% improvement in communication efficiency.

Summaries

  • Pediatric Case Manager with 7 years of successful workflow optimization and vendor management experience.
  • Proven track record of using critical thinking, analysis, and medical knowledge to provide exceptional care in high-pressure situations.
  • Board-certified registered nurse with interests in telemetry, medical-surgical, and behavioral health.
  • In fast-paced emergency medicine settings, prioritizes clinical and operational tasks.
  • Collaborated with expert professionals.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Alleviated trauma in pediatric care settings.
  • Aided in pediatric rehabilitation.
  • Collaborated with educational institutions to ensure special care needs were met for pediatric patients, enhancing their academic and social integration.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Utilized proficiency in German to streamline communication with non-English-speaking patients and their families, ensuring culturally appropriate care while maintaining compliance with local healthcare policy.
  • Collaborated with a team of 15 healthcare professionals to develop comprehensive pediatric patient outreach programs, increasing engagement by 42%.
  • Supervised multidisciplinary teams for 18 pediatric patients in a home-care setting, achieving 64% higher patient retention and continuity of care.
  • Revised pediatric care documentation processes, streamlining data management and reducing reporting errors by 69%.
  • Established partnerships with Jira vendors to ensure pediatric patients had access to the latest therapeutic technologies, resulting in 85% faster recovery in targeted groups.
  • Implemented patient-centered care initiatives, improving the quality of life scores for pediatric patients by 80% according to patient/family surveys.
  • Trained 12 healthcare professionals on streamlined pediatric case management practices, contributing to 44% increase in workflow efficiency.
  • Implemented evidence-based interventions targeted at improving childhood developmental milestones, resulting in 78% improvement in parental satisfaction scores.
  • Developed customized care plans for 7 pediatric patients, improving individualized treatment outcomes by 28% within 10 months.
  • Utilized electronic health record systems to maintain accurate scheduling and documentation for 10 pediatric patients, ensuring full regulatory compliance.

Affiliations

  • International Association for Social Work with Groups (IASWG) - Leading seminars on group psychosocial assessments in pediatric populations.
  • American Marketing Association
  • Association of Pediatric Hematology/Oncology Nurses (APHON) - Active in case coordination discussions specific to oncology patient transitions.
  • American Medical Informatics Association
  • Case Management Society of America (CMSA) - Engaged in special interest groups related to pediatric case management.
  • National Association for Healthcare Quality (NAHQ) - Focused on quality improvement projects for pediatric case management.
  • Pediatric Endocrine Society (PES) - Frequent collaborator on managing pediatric chronic disease programs.
  • National Association of Medicaid Directors (NAMD) - Advocacy and subject matter expertise in Medicaid for pediatric populations.
  • Children’s Hospital Association (CHA) - Liaison for care management and patient transition best practices.
  • Association of Information Technology Professionals

Certifications

  • Certified Rehabilitation Registered Nurse (CRRN)
  • Certified Child Life Specialist (CCLS)
  • Certified in Health Care Compliance (CHC)
  • Certified Pediatric Emergency Nurse (CPEN)
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Family-Centered Care Certification
  • First Aid/CPR Certified
  • Certified Pediatric Nurse (CPN)
  • SHRM Certified Professional (SHRM-CP)

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