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Skills

  • Supervision
  • Revenue generation
  • Account servicing
  • Market research
  • MS Office
  • Brand positioning and awareness-building strategies
  • Category equipment
  • Strategic planning
  • Account development
  • New customer acquisition

Work Experiences

  • Achieved a 19% improvement in order fulfillment accuracy.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Closed over $4 in sales, which included preparing contracts and processing order forms each the past year.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Acquired 10 new customers, resulting in 16% revenue for the team.
  • Used SAP to keep track of important account and sales information in the company database.
  • Achieved 57% market penetration within 18 months.
  • Achieved a 83% margin increase.
  • Achieved quarterly sales goals of $17 by driving new business development within the Northeast and cultivating long-term relationships with key accounts.
  • Achieved a revenue boost of 45% in 2016.

Summaries

  • Lumber Sales Representative with 2 years of successful budget management and team leadership experience.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • With a background in marketing and sales of 16 products by informing customers of product benefits, performance reporting and workflow optimization, enthusiastic sales expert with a background in marketing and sales of 3 products by informing customers of product benefits, project management and stakeholder engagement.
  • Achieved a 42% increase in annual sales.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Detail-oriented with a knack for streamlining sales processes to boost profits.
  • Achieved 29% cost reductions.
  • Lumber Sales Representative is a multi-talented Lumber Sales Representative who is consistently rewarded for planning and operational improvements.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Developed and maintained key client relationships in the contractor and home builder space, leading to repeat orders of over $16 annually.
  • Implemented a customer feedback loop that improved client satisfaction scores by 71% and strengthened repeat business.
  • Reduced product delivery timeframes by 28% through improved coordination with suppliers and freight forwarders.
  • Secured new business partnerships with builders and contractors, contributing $14 in additional annual revenue.
  • Collaborated with product to create a customized inventory plan that reduced stock-outs by 17%, ensuring consistent supply for key clients.
  • Maintained relationships with over 17 contractors and suppliers, ensuring timely product availability and increasing customer satisfaction.
  • Ensured all lumber shipments met environmental sustainability certifications, improving customer trust with green building customers.
  • Mentored and trained a team of 3 junior sales representatives, improving overall team sales performance by 17%.
  • Co-led the transition to a paperless system for managing sales orders, reducing processing time by 64% and improving accuracy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Freemason
  • Association for Computing Machinery
  • Associated General Contractors of America (AGC)
  • Wholesale & Specialty Lumber Association (WSLA)
  • Institute of Certified Sales Professionals (ICSP)
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • National Hardware Dealers Association (NHDA)
  • Association for Supply Chain Management (APICS)
  • Professional Sales Association

Certifications

  • Continuous Process Improvement Specialist in Lumber Procurement
  • Certified Negotiation Expert (CNE)
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • OSHA 30-Hour Construction Industry Outreach Training
  • Certified Sales Professional (CSP) from Northwind
  • Salesforce
  • Leadership in Energy and Environmental Design (LEED) Green Associate - 2024
  • Lean Six Sigma Yellow Belt - 2022
  • Certified Timber Procurement Specialist

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