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Skills

  • Budgets
  • Customer relationship management (CRM) implementation
  • Supervision
  • Admissions pipeline optimization
  • Prospective student engagement
  • Demonstrating clear value propositions to students
  • Junior Staff Training and Development
  • Team management
  • Developing student success materials
  • Process improvement

Work Experiences

  • Kept the institution financially sound by keeping detailed records and tracking expenses.
  • Awarded OSHA for excellence in admissions.
  • Oversaw the delivery of system project by metric team, which resulted in system.
  • Increased the effectiveness of department personnel by conferring with Regional Admissions Representatives to rebalance classes, increase resource utilization, and integrate new technology.
  • Collaborated with IT to develop a self-service portal.
  • Awarded for excellence in exceeding diversity goals.
  • Had an excellent attendance record and was always on time for work.
  • Achieved and maintained 85% or greater application completion rate by optimizing applicant support and quick-response communication tactics.
  • Collaborated with method customers to determine their needs and deliver category service.
  • Adapted outreach strategies accordingly.

Summaries

  • Within Human Resources, senior Regional Admissions Representative and outstanding performer in workflow optimization and performance reporting.
  • Leader with exceptional communication, organizational, and strategic planning skills.
  • Created region-specific campaigns.
  • Created inclusive recruitment strategies.
  • To ensure program success, cultivate long-term relationships with students and staff.
  • Achieved high ratings in post-interview feedback surveys.
  • Dedicated to enhancing prospective student experiences.
  • Collaborated with schools and communities.
  • Dedicated recruiter with a talent for analyzing demographic trends, leading to refined outreach methods and 28% growth in targeted regional markets.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Revamped email marketing strategies towards prospective students, leading to a 22% improvement in open and response rates.
  • Initiated a new tracking and analysis system to monitor ROI on recruitment spending, reducing costs by 35% while maintaining application rates.
  • Restructured regional recruitment strategies, aligning outreach with underrepresented markets, achieving a 45% growth in out-of-state applications.
  • Utilized metrics analysis to identify and reallocate underperforming recruitment efforts, driving a 53% improvement in overall enrollment outcomes.
  • Collaborated with team of 7 in the development of category.
  • Developed a mentorship program for admitted students, boosting on-campus engagement and first-year retention by 55%.
  • Analyzed historical recruitment data to identify enrollment trends, resulting in realignment of resources and a 62% boost in campus visits.
  • Successfully planned and executed over 15 college fairs and recruitment events annually, leading to 24% higher audience engagement.
  • Served as a key liaison between the admissions office and program faculty, improving communication flow and boosting applicant conversion by 61%.
  • Administered a department budget of $17 and ensured all marketing and recruitment efforts stayed cost-efficient, reducing expenses by 73% while attracting higher-quality applicants.

Affiliations

  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • National Organization for College Admission Counselors
  • Society of Women Engineers
  • National Career Development Association (NCDA)
  • High School and College Admission Advisors Partnership Boston
  • Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • Toastmasters
  • National Scholarships Providers Association (NSPA)
  • Educational Administrators and Facilitators Network
  • Educational Credential Evaluators (ECE) Membership

Certifications

  • Certified Sales Strategist for Higher Ed (CSSH)
  • Certified Public Accountant
  • Certified Professional in Admissions Management (CPAM), Beacon Labs
  • Inclusive Admissions Practices Certification - Beacon Labs
  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Analytics Certified – 2016
  • Certified Business Analysis Professional (CBAP)
  • Higher Ed Marketing & Enrollment Management Professional (HEMM) - Ironclad Systems

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