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Skills

  • Client portfolio management
  • Client Retention and Churn Reduction
  • Budgets
  • Organization
  • Lead prospecting
  • Cross-border trade regulations
  • Bespoke pricing strategy development
  • Client Satisfaction Improvement
  • Account development
  • Strategic planning

Work Experiences

  • Collaborated with finance teams.
  • Captured 68% market share over one year.
  • Collaborated with legal and compliance teams to ensure international contracts complied with local and global regulations.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Implemented effective sales techniques and increased product sales to over $10 in 18 months.
  • Achieved more accurate budgeting.
  • Assisted customers throughout the sales process, as well as during product setup and use.
  • Increased the team's revenue by over $6 in sales.
  • Achieved results over two years.
  • Built and nurtured relationships with C-level executives at multinational firms, contributing to 15% year-over-year growth in sales revenue.

Summaries

  • Accomplished International Account Executive.
  • Talented sales representative with 5 years of industry experience.
  • Talented sales representative with a proven track record of generating leads and over 17 years of experience.
  • Achieved $8 in incremental growth.
  • Proactive International Account Executive with 15 years of experience perceiving and addressing customers' needs to generate sales.
  • Clear understanding of project management and process improvement as well as quality assurance training.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Achieved a 42% reduction in churn across key accounts.
  • 11 years of entrepreneurial experience in category and process sales.
  • Highly skilled and knowledgeable in the techniques used to close sales.

Accomplishments

  • Worked closely with product teams to tailor offerings to local consumer preferences, leading to 25% revenue growth in new markets.
  • Collaborated with the legal and finance departments to streamline cross-border billing and shipping for key accounts, improving cash flow by 43%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Consistently exceeded quarterly sales targets by an average of 27%, driving year-over-year growth in HubSpot sales.
  • Tracked and analyzed key account performance metrics to uncover trends, leading to a 40% reduction in at-risk accounts.
  • Instrumental in resolving complex logistics issues for international shipments, cutting delivery times by 26%.
  • Used Jira platform to closely monitor and improve core KPIs, achieving 81% account health improvement.
  • Established a comprehensive account audit system using Salesforce, which led to 85% enhanced accuracy in fiscal reporting.
  • Secured category in new multi-year contracts by targeting market segments with bespoke service packages.
  • Managed a portfolio of 13 high-value client accounts across diverse international markets, ensuring consistent post-sale support and growth.

Affiliations

  • International Federation of Business and Professional Women (BPW International)
  • Foreign Trade Association (FTA)
  • International Association of Sales Professionals
  • Project Management Institute
  • International Trade Compliance Professionals Association (ITCPA)
  • Society for Intercultural Education, Training, and Research (SIETAR) Global
  • Institute of Export & International Trade
  • Toastmasters
  • Association of Information Technology Professionals
  • International Chamber of Commerce (ICC)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Certificate in Global Supply Chain Management - procedure
  • Certified Supply Chain Integration Professional (CSIP) - APICS
  • Certificate in International Marketing - Lakeside Partners
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)

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