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Skills

  • Calendar management
  • Strong interpersonal skills
  • Office management
  • Staff development
  • Filing
  • Spreadsheets
  • Schedule management
  • Data organization
  • Public relations
  • Interpersonal and written communication

Work Experiences

  • I'm working on a number of recurring reports.
  • Office support, data entry, customer service, and e-mail correspondence
  • I'm in charge of appointments and the office's daily schedule.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • On-site training was provided by me.
  • Established and maintained manual and computerized data filing systems.
  • Double-checked the accuracy and integrity of the files and fixed any errors.
  • Double-checked the data's accuracy and integrity.
  • Inbound phone calls, mail, and faxes were managed and directed appropriately by me.

Summaries

  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Administrative Assistant is articulate and driven to succeed.
  • Deadline-driven
  • Maintaining tight financial controls and Retail compliance is a strength.
  • Astute Administrative Assistant focused on streamlining processes in order to improve retrieval and storage procedures, reduce physical storage requirements, and ensure data security.
  • Expert and knowledgeable in security, service, and clerical requirements.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Collaborate with commercial lenders to achieve sales targets.
  • Administrative Assistant is a dependable and enthusiastic Administrative Assistant with 9 years of front desk management experience.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.

Accomplishments

  • Assisted
  • Procedure Worked with HR department to establish employee benefits, training, payroll and termination procedures.
  • Streamlined
  • Monitored
  • Liaised
  • Data Organization: Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
  • Documented and resolved metric which led to framework.
  • Payroll Assistance: Assisted with payroll preparation and entered data into cumulative payroll document.
  • Scheduling: Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
  • Managed method area.

Affiliations

  • Affiliate of the National Association of Educational Office Professionals (NAEOP)
  • National Association of Legal Secretaries (NALS)
  • International Association of Office Professionals (IAOP)
  • Hubspot Academy Member for ITIL
  • National Secretaries Association (NSA) Chapter
  • Association for Computing Machinery
  • Toastmasters
  • Society of Women Engineers
  • Toastmasters International (for Public Speaking Skills)
  • International Association of Administrative Professionals (IAAP)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • Certified Executive Administrative Professional (CEAP) - 2024 - Professional Development Institute
  • Office Management and Administration Certificate - method, 2020
  • Project Management Professional (PMP) – 2015
  • Cisco Certified Network Associate (CCNA)
  • Building Great Work Relationships Certification - Lakeside Partners, 2022
  • SHRM Certified Professional (SHRM-CP)
  • Certified Agile Office Manager - 2021 - Ironclad Systems
  • Certified Professional Receptionist (CPR) - Summit Group, 2022

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