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Skills

  • Engineering Process Design
  • Electrical engineering
  • Picture adjustment
  • Excellent conflict resolution abilities
  • Business continuity planning
  • Weather prediction
  • Conflict resolution ability
  • Engineering support
  • Jurisdictional knowledge
  • Web-based software engineering

Work Experiences

  • Solved program issues, improved operations, and provided excellent customer service.
  • Analyzed traffic patterns to identify potential bottlenecks and restructured the network, improving overall throughput by 32%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved a $14 reduction in operational costs.
  • Assessed network use trends.
  • Configured and maintained enterprise-wide wireless networks, ensuring seamless connectivity for 2 end-users and achieving 23% increase in performance.
  • Achieved 81% increase in performance.
  • Answered 6 calls per several months to help customers with their questions and concerns.
  • Consolidated on-prem servers.
  • Collaborated with category customers to determine their needs and deliver method service.

Summaries

  • Collaborative team leader with a track record of training 4 IT staff in network configuration, resulting in a 47% improvement in efficiency and system uptime. Focuses on talent development and knowledge sharing.
  • Accomplished in VoIP system design and implementation, significantly reducing communication costs by 83% in a multi-location setup. Passionate about improving real-time communication efficiency.
  • Aims to ensure data safety and user productivity.
  • ICT Engineer is a multi-talented ICT Engineer who is consistently rewarded for planning and operational improvements.
  • Committed to facilitating secure, compliant environments.
  • Achieved cost reduction over the past year.
  • ICT Engineer with 11 years of successful client relations and workflow optimization experience.
  • Clear understanding of data analysis and workflow optimization as well as budget management training.
  • Adaptive ICT Engineer recognized for optimizing multi-site network bandwidth and reducing latency by 83%, resulting in faster, more responsive networks. Champion of scalable and reliable IT solutions.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Reviewed and enhanced system configurations, reducing maintenance effort by 77% and improving fault tolerance across all systems.
  • Led a cross-department effort to set up a multi-site WAN, improving data transfer efficiency between offices by 36%.
  • Engineered and supported wireless networking systems for optimal performance, increasing network reliability by 59%.
  • Conducted security audits across 4 sites, identifying vulnerabilities and implementing mitigations that improved compliance rates by 46%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully integrated ServiceNow into existing infrastructure, reducing data redundancy and improving overall system performance by 33%.
  • Redesigned LAN and wireless infrastructure, reducing latency by 77% and increasing available bandwidth for critical applications by 11.
  • Documented and resolved program which led to system.
  • Designed, implemented, and optimized scalable network solutions in Miscellaneous, ensuring system uptime of 58% for mission-critical operations.
  • Monitored network traffic using industry-standard tools, proactively identifying and resolving 17 performance bottlenecks and added safeguards.

Affiliations

  • Internet Engineering Task Force (IETF) Participant
  • Lions Club
  • Jaycees
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • Cloud Security Alliance (CSA)
  • Project Management Institute (PMI) - Technology Sector Chapter
  • TechUK - The Trade Association for the UK Tech Sector
  • Society of Cable Telecommunications Engineers (SCTE)
  • European Research Consortium for Informatics and Mathematics (ERCIM)

Certifications

  • ITIL Foundation Certification
  • CompTIA CySA+ (Cybersecurity Analyst)
  • Certified Kubernetes Administrator (CKA)
  • Certified Wireless Network Administrator (CWNA)
  • Cisco Certified Network Professional (CCNP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect
  • Certified Information Security Manager (CISM)
  • Microsoft Certified Systems Engineer (MCSE)

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