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Skills

  • Addiction treatment
  • Category engineering experience
  • Excellent conflict resolution abilities
  • Civil engineering background
  • Conflict resolution proficiency
  • GEOPAK Civil Engineering Suite
  • Field engineering
  • Restricted item searches
  • Engineering background
  • Interpreting engineering blueprints

Work Experiences

  • Achieved a $14 reduction in operational costs.
  • Automated routine server maintenance tasks.
  • Collaborated with HubSpot developers.
  • Collaborated with the finance team to create funding proposals for technology investments, securing $15 in additional budget for large-scale projects.
  • Collaborated with Boston teams.
  • Awarded in 2015.
  • Adjusted resources.
  • Achieved $10 in annual cost savings.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated the response to a major cyber-attack, rapidly restoring services and mitigating data loss within 18 hours, earning a Excellence Award.

Summaries

  • Committed to maintaining high availability.
  • Clear understanding of data analysis and workflow optimization as well as budget management training.
  • Achieved 59% satisfaction in resolving complex networking issues.
  • Accomplished cloud migration specialist, enabling firms to reduce IT expenses by $4 and revamp existing infrastructure. Skilled at transforming legacy systems into future-proof, efficient solutions.
  • Within Miscellaneous, senior ICT Engineer and outstanding performer in vendor management and risk assessment.
  • Champion of scalable and reliable IT solutions.
  • ICT Engineer is a multi-talented ICT Engineer who is consistently rewarded for planning and operational improvements.
  • Contributed to attaining Six Sigma for compliance.
  • Achieved a 70% improvement in efficiency.
  • Adept at disaster recovery planning, successfully executing critical actions to ensure 59% system uptime during high-pressure conditions. Focused on ensuring long-term business continuity.

Accomplishments

  • Orchestrated large-scale systems migration of approximately 18 users to a new platform, which reduced operational disruptions by 21%.
  • Created and optimized network documentation and SOPs, improving issue resolution time by 73% and ensuring consistent protocol adherence.
  • Designed, implemented, and optimized scalable network solutions in Miscellaneous, ensuring system uptime of 58% for mission-critical operations.
  • Evaluated and recommended improvements to the existing network that resulted in 17% performance increase and a reduction in downtime.
  • Successfully integrated ServiceNow into existing infrastructure, reducing data redundancy and improving overall system performance by 33%.
  • Recommended and executed a phased rollout of new IT infrastructure, minimizing disruptions and improving system uptime by 65%.
  • Managed the configuration and optimization of VPN services, improving remote access functionality and security by 33%.
  • Developed and maintained automation scripts, reducing manual configuration errors by 60% and improving deployment efficiency by 35%.
  • Led the migration of 2-node network architecture to a cloud-based infrastructure, improving scalability and reducing overhead costs by $6 annually.
  • Prepared and delivered detailed reports on network performance that informed executive decisions, resulting in accelerated investment in infrastructure by $7.

Affiliations

  • Association of Information Technology Professionals
  • International Society of Automation (ISA)
  • Freemason
  • TechUK - The Trade Association for the UK Tech Sector
  • International Association of Administrative Professionals
  • Enterprise IT Global Leadership Network
  • National Association of Social Workers
  • Computing Technology Industry Association (CompTIA)
  • Lions Club
  • Project Management Institute (PMI) - Technology Sector Chapter

Certifications

  • Docker Certified Associate (DCA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Information Security Manager (CISM)
  • ISO 20000 IT Service Management
  • Certified Ethical Hacker (CEH)
  • ITIL Foundation Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • PRINCE2 Practitioner
  • Juniper Networks Certified Internet Specialist (JNCIS)
  • CompTIA CySA+ (Cybersecurity Analyst)

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