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Skills

  • Medicaid statutes and regulations
  • X-Ray Development
  • Neurology expert
  • Patient-focused care
  • BAC screening/drug screen collection
  • Disease prevention and intervention specialist
  • Tracheostomy care
  • Staff Coaching
  • MS Office
  • Fluent in Portuguese

Work Experiences

  • Push-in and pull-out ESE support instruction were facilitated by me.
  • Had to diagnose patients in a short amount of time.
  • All aspects of the nursing assessment, treatments, medications, discharge instructions, and follow-up care were meticulously documented.
  • Helped visitors check in on time by greeting them and establishing the purpose of their visit.
  • Observed student behavior and devised behavioral interventions as a result of my observations.
  • Prepared blood, tissue, and other laboratory specimens for testing in the lab.
  • Devised and met financial and growth objectives.
  • Identified process improvements in the department's day-to-day operations.
  • Oversaw and managed 18 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Educated patients and their families on proper discharge procedures.

Summaries

  • Nurse who specializes in supply management, documentation, and referrals for children.
  • Spanish conversational abilities
  • Recent standards and techniques are well-understood.
  • Knowledge of how to use Power BI and the ability to triage situations quickly.
  • Hands-on training in all aspects of patient care, including advanced knowledge of electronic charting systems such as process.
  • Registered Nurse with 5 years of experience in critical care.
  • Registered nurse with over 9 years of experience leading initiatives to improve clinical documentation, clinical processes, and nurses' clinical knowledge.
  • Professionally trained Medical Office Specialist with experience providing high-quality culturally competent care to a diverse group of patients.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Independent worker with extensive medical experience and a meticulous nature dedicated to providing the best possible care to patients.

Accomplishments

  • Implemented a patient retention strategy that led to a 48% improvement in patient return visits over a 8 year period.
  • Patient Transfer: Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
  • Perinatal Care: Assisted physicians in focus studies of prenatal care. Performed basic physical assessments of newborns and infants.
  • Training: Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
  • Patient Care: Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to metric patients in system environment.
  • Documented and resolved metric which led to framework.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals.
  • Surgical Preparation: Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Managed multi-line phone systems and patient communication, improving front desk response times by 58%.
  • Developed and implemented new scheduling protocols, resulting in a 48% reduction in patient wait times over 14 months.

Affiliations

  • Institute of Healthcare Advancement (IHA)
  • National Association of Healthcare Access Management (NAHAM)
  • Society of Human Resource Management
  • American Health Information Management Association (AHIMA)
  • American College of Healthcare Executives (ACHE)
  • Healthcare Information and Management Systems Society (HIMSS)
  • Commission on Office Laboratory Accreditation (COLA) Membership
  • American Marketing Association
  • Rotary International
  • American Academy of Professional Coders (AAPC)

Certifications

  • Board Certification for Emergency Nursing
  • ServSafe
  • Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA)
  • Cisco Certified Network Associate (CCNA)
  • SHRM Certified Professional (SHRM-CP)
  • Graduate Certificate in Global Health
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)

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