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Skills

  • Budgets
  • Communications
  • Human resources management
  • Stakeholder relations
  • Operational improvement
  • Logistics coordination
  • Capacity planning
  • Staff training/development
  • Distribution center management
  • Cost-benefit analysis

Work Experiences

  • Worked to establish key internal functions and outline the scope of positions for the new organization by recruiting, hiring, and training initial personnel.
  • Oversaw the efficiency of client relations and workflow optimization on initiative shift, supervising 2 employees.
  • Employees were delegated process daily tasks, which streamlined daily progress and efficiency.
  • Successfully managed purchasing, sales, marketing, and customer account operations.
  • Created and implemented new policies to increase productivity and lower overall category costs.
  • Created and implemented a high-quality work environment that was measured by employee satisfaction.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Played a key role in organizational transformation and implementation, and I was a part of a number of large-scale corporate restructurings that were successful.
  • Upheld high leadership standards for employees, consistently leading by example to achieve best-in-class metric results.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.

Summaries

  • Clear understanding of process improvement and strategic planning as well as budget management training.
  • Operations Management Specialist who is forward-thinking and knows a lot about workflow optimization.
  • Strong track record of developing precise and targeted business operations plans, managing system areas, evaluating performance, and implementing change.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • In developing policies, managing initiative activities, and taking improved, be strategic.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Operations Management Specialist who is meticulous and has 8 years of category experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Expert in metric industry protocols with a track record of successfully leading shifts while providing excellent guidance and employee leadership.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and automated a system for tracking vendor performance, reducing procurement cycle time by 67%.
  • Facilitated multi-location inventory consolidation, reducing shrinkage by 63%.
  • Resolved product issue through consumer testing.
  • Partnered with stakeholders to implement lean management techniques that boosted overall operational efficiency by 77%.
  • Created and tracked procedure KPIs, improving operational efficiency by 33% within two years.
  • Streamlined order fulfillment processes, reducing lead time for QuickBooks by 41%.
  • Improved operational reporting processes, reducing manual data entry tasks by 85%, freeing up 14 work hours.
  • Analyzed high-cost activities and realigned resources, reducing overhead operational costs by $11 annually.
  • Overhauled supplier relationships, reducing costs by $16 while improving service level agreements (SLAs).

Affiliations

  • Rotary International
  • Lean Enterprise Institute (LEI)
  • International Council of Nurses
  • Council of Supply Chain Management Professionals (CSCMP)
  • Supply Chain Risk Leadership Council (SCRLC)
  • Association for Supply Chain Management (ASCM)
  • National Association of Manufacturers (NAM)
  • International Council of Systems Engineering (INCOSE)
  • Institute of Industrial and Systems Engineers (IISE)
  • National Association of Social Workers

Certifications

  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Quality Improvement Associate (CQIA) - ASQ
  • Apple Certified Associate (ACA)
  • Enterprise Resource Planning (ERP) Specialist Certification - category, 2017
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Performance Metrics Analysis Certification - Lakeside Partners
  • Project Management Professional (PMP) - PMI
  • ISO 45001 Occupational Health and Safety Certification - Vantage

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