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Skills

  • Check cashing
  • Order taking
  • Data analysis
  • Security monitoring
  • Inventory management
  • Inventorying products
  • Project management
  • Refunds and exchanges
  • Basic math skills
  • Retail merchandising

Work Experiences

  • Helped customers by answering their questions and completing their requests.
  • Framework was planned and carried out by me.
  • Worked with the parts department to get the parts I needed.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Trained as Concessions Cashier and provided backup coverage to ensure that customers received the best possible service.
  • Had planned ahead.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Managed
  • Sought advice.
  • Recommendation

Summaries

  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Adaptable, tenacious, and capable project manager with over 17 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • When assisting customers with requests and meeting special needs, she is cheerful.
  • Deadline-driven
  • Articulate
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a system position with a forward-thinking organization.
  • Upselling target items and providing positive customer experiences to increase loyalty and repeat business.

Accomplishments

  • Soft-launched a new contactless payment method, increasing checkout efficiency for customers with framework.
  • Increased sales 12% over one year.
  • Persuaded customers to upgrade to combo meals or larger sizes, increasing average sales per customer by $117,000.
  • Reduced waste by implementing an inventory rotation system, lowering spoilage by 66%.
  • Integrated customer feedback into menu optimizations, contributing to a sales increase of 49% by introducing category.
  • Assisted in menu adjustments that improved food waste management, saving over $118,000 per quarter.
  • Leveraged touchscreen kiosks to handle high-order volumes, speeding up the customer ordering process by 69%
  • Worked with management to optimize staffing schedules, improving shift coverage and reducing overtime by 30%.
  • Documented and resolved process which led to initiative.
  • Resolved product issue through consumer testing.

Affiliations

  • International Council of Nurses
  • Association of Sales Professionals (ASP)
  • Concessions Management Association (CMA)
  • National Retail Federation (NRF)
  • International Food and Beverage Service Association (IFBSA)
  • Toastmasters
  • Society for Hospitality and Foodservice Management (SHFM)
  • National Association of Social Workers
  • American Society of Travel Agents for Event Concessions
  • Quick Service Restaurant Leadership Program 2015

Certifications

  • Salesforce
  • ServSafe Allergens Certification
  • Retail Sales Certification from process
  • Cash Handling Mastery by category
  • OSHA General Industry Safety and Health Certification
  • Certified Cash Handling Professional (CCHP) by process
  • Basic Fire Safety and Prevention Course
  • Safe Food Preparation Certification by procedure
  • First Aid/CPR Certified
  • POS (Point of Sale) System Certification

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