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Skills

  • Customer service
  • Appointment setting
  • Conflict resolution with patients with feeding difficulties
  • Collaboration with Pediatric Specialists
  • Chauffeuring
  • MS Office
  • Problem resolution
  • Medication management
  • Schedule management
  • Project Planning

Work Experiences

  • Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.
  • Achieved a 26% decrease in feeding complications.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
  • Achieved recognition as Employee of the Month in 2021 for consistently providing excellent patient-centered care during mealtimes.
  • Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.
  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Achieved zero feeding errors over one year.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Summaries

  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Ensured that the stock room was well-stocked.
  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Several years of experience assisting executives in high-stress, high-profile positions.
  • Expertise in emergency response and ongoing conditions monitoring.
  • Feeding Assistant is a responsible Feeding Assistant who is certified in OSHA and has a 18-year career in healthcare.
  • Feeding Assistant is a multi-talented Feeding Assistant who is consistently rewarded for planning and operational improvements.
  • When entering patients' homes and interacting with them for professional and personalized care services, be upbeat.
  • Personal Care Aide with 2 years of experience assisting clients with a variety of daily living needs at home.

Accomplishments

  • Led a procedural update on patient water intake tracking, improving accuracy by 29% and ensuring hydration protocols were followed closely.
  • Resolved product issue through consumer testing.
  • Reduced equipment downtime by performing hands-on troubleshooting of feeding pumps, ensuring critical feeding sessions were not delayed.
  • Fluently assisted patients in German, ensuring seamless communication during mealtime and improving the overall patient experience.
  • Educated caregivers on feeding procedures, contributing to a 77% increase in patient adherence to diet plans.
  • Recognized consistently by senior staff for maintaining a high standard of patient safety and comfort during feeding hours in a high-need unit.
  • Provided continuous communication with nutritionists and healthcare staff, driving daily adjustments to individual patient meal plans for improved outcomes.
  • Contributed to 7 successful tube feeding procedures daily, maintaining a 78% success rate with no negative patient outcomes over the past year.
  • Spearheaded a new feeding assistance policy in Phoenix, resulting in smoother workflow and increased staff coordination during mealtimes.
  • Supported 10 patients with specialized feeding needs, ensuring nutritional compliance based on specific medical conditions.

Affiliations

  • Healthcare Financial Management Association (HFMA) - Patient Care Financial Strategies
  • National Healthcareer Association (NHA) - Specialist Programs
  • Association for Computing Machinery
  • Rotary International
  • Society for Healthcare Epidemiology of America (SHEA) - Nutrition & Infection
  • International Dysphagia Diet Standardisation Initiative (IDDSI)
  • Culinary Health Educators Alliance (CHEF)
  • American College of Healthcare Executives (ACHE) - Patient Nutrition Initiatives
  • American Medical Informatics Association
  • Toastmasters

Certifications

  • Certified Public Accountant (CPA)
  • Basic Life Support (BLS) Certification – American Heart Association
  • ServSafe
  • Certified Dietary Manager (CDM) - Association of Nutrition & Foodservice Professionals
  • Caring for Patients with Dysphagia Course - program
  • Dementia Feeding Assistant Program Completion - Boston
  • Manual Feeding Safety and Protocol Certification - system
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Hazard Analysis Critical Control Point (HACCP) for Assisted Feeding - standard

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