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Skills

  • Correctional staff training programs
  • Crisis management in correctional facilities
  • Suicide Prevention training
  • Customer service
  • Team management
  • Process improvement
  • Crime prevention
  • Decision-making based on inmate behavior trends
  • Budgets
  • Search and seizure procedures

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Inmate crews working on maintenance, operations, farming, and construction projects were under my supervision.
  • Collaborated with external law enforcement.
  • Coached new recruits.
  • Built strong relationships with staff and residents to keep the institution safe and secure.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Analyzed trends for over 12 individuals.

Summaries

  • Accomplished Correctional Systems Officer.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • With sound judgment and reasoned thinking demonstrated over a 9-year industry history, handles difficult inmates and high-pressure situations.
  • Correctional Systems Officer with expertise in inmate classification.
  • Correctional Systems Officer with a strong aptitude for optimizing inmate classification systems, contributing to enhanced safety protocols and operational efficiency.
  • Confident Correctional Systems Officer.
  • Clear understanding of strategic planning and client relations as well as workflow optimization training.
  • Adept at coordinating emergency drills.
  • Collaborated closely with mental health professionals.
  • Automated processes to reduce data entry time by 80%.

Accomplishments

  • Established collaboration with outside security agencies for joint drills, improving interoperability and decreasing response time by 37%.
  • Led implementation of prisoner re-entry programs in collaboration with Ironclad Systems, resulting in a 65% drop in recidivism rates over 16 years.
  • Trained correctional officers to de-escalate conflicts without force, resulting in 50% fewer incidents requiring physical intervention.
  • Analyzed security footage and reports to identify potential threats, preventing 17 major incidents over 18 months.
  • Documented and resolved category which led to metric.
  • Partnered with facility psychologists to ensure mental health programs adhered to Department of Corrections standards, benefiting 8 inmates annually.
  • Tailored incident-response strategies to mitigate disruption, reducing facility downtime by 31% after major security events.
  • Handled the daily scheduling and supervision of high-risk inmate movements, maintaining zero unauthorized relocations.
  • Led investigations into internal facility incidents, contributing to a 7 reduction in response time to high-risk events.
  • Managed 9 reports of inmate misconduct per month, reducing unresolved cases by 16% within the first 6 quarters.

Affiliations

  • American Probation and Parole Association (APPA)
  • National Association of Social Workers
  • American Jail Association (AJA)
  • Association of Information Technology Professionals
  • International Association of Correctional Training Personnel (IACTP)
  • Rotary International
  • American Correctional Chaplains Association (ACCA)
  • International Council of Nurses
  • Justice Research and Statistics Association (JRSA)
  • National Association of Community and Restorative Justice (NACRJ)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Incident Command System (ICS) Certification - FEMA, 2023
  • ServSafe
  • Certified Public Accountant (CPA)
  • Correctional Safety & Risk Management Certification - Meridian 2019
  • CompTIA Security+
  • Certified Public Accountant
  • Offender Management and Justice System Specialist Certification - Meridian 2019
  • Certified Case Manager for Correctional Institutions - Beacon Labs 2024
  • Cisco Certified Internetwork Expert (CCIE)

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