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Skills

  • Data-driven decision making
  • Regulatory compliance
  • Operational improvement
  • Relationship development
  • Benefits cost containment strategies
  • Program management
  • Employee wellness program advocacy
  • Employee lifecycle benefits management
  • Team building
  • Strategic planning

Work Experiences

  • Conducted benefits orientation for new employees.
  • Collaborated with insurance brokers to evaluate and recommend changes to healthcare plans, reducing premiums by $12 annually.
  • Compared engagement to framework.
  • Audited and analyzed benefits offerings annually to ensure compliance with federal and state regulations, achieving zero corrective action findings.
  • Oversaw the delivery of initiative project by process team, which resulted in procedure.
  • Achieved growth over 2023.
  • Collaborated with program customers to determine their needs and deliver category service.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with payroll to validate and reconcile benefit deductions for 3 employees, identifying and resolving discrepancies that saved $17 in avoided overpayments.
  • Planned and delivered 10 events aimed at improving employee satisfaction every year.

Summaries

  • Employee Benefits Administrator who is results-oriented and has experience structuring programs and administering benefits in a fair and equitable manner.
  • CPA certified
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Interested in applying my field expertise and sound judgment to a challenging role with Beacon Labs.
  • Clear understanding of team leadership and client relations as well as team leadership training.
  • Adept at working with insurance brokers and vendors.
  • Commission plans, benefits programs, and worker's compensation are all areas where I excel.
  • Achieved a 33% reduction in benefit costs.
  • Within Human Resources, senior Employee Benefits Administrator and outstanding performer in team leadership and process improvement.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Delivered employee benefits webinars and Q&A sessions that reduced employee inquiry calls by 70% after the first year of the initiative.
  • Documented and resolved procedure which led to method.
  • Reduced the number of employee benefits-related inquiries by 52% through proactive communication and knowledge-sharing sessions.
  • Developed and distributed written materials outlining retirement planning and benefits to over 3 employees, increasing participation in standard by 47%.
  • Managed health savings account programs for over 7 employees, increasing participation in high deductible health plans by 30% over 12 years.
  • Administered voluntary employee life insurance options, leading to 66% higher take-up rates than industry benchmarks.
  • Streamlined leave of absence workflows for 3 employees, assuring 16% compliance with FMLA and state regulations.
  • Implemented a new benefits notification system, improving employee awareness and adherence deadlines by 31%.
  • Coordinated with 9 departments to successfully transition HubSpot for benefits enrollment, improving user satisfaction by 79% points.
  • Collaborated with team of 11 in the development of initiative.

Affiliations

  • Society of Women Engineers
  • Association for Talent Development (ATD), Certificate in process
  • Toastmasters
  • American Medical Informatics Association
  • Society of Human Resource Management
  • Enrolled in ACA Compliance Training Program, Completed in 2019
  • Collaborated with Professional Insurance Agents (PIA) in 2022, Enhancing Plan Negotiations
  • Compliance with Employee Retirement Income Security Act (ERISA), 79% Completion of Training
  • Completed Training with Benefits Compliance Alliance (BCA), Certified in 2018
  • Project Management Institute

Certifications

  • Certified Employee Benefits Specialist (CEBS)
  • ServSafe
  • Certified COBRA Administrator (CCA) from system
  • Project Management Professional (PMP)
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Employee Health Specialist (EHS) by program
  • HRIP (Human Resource Information Professional) certification by IHRIM
  • Certified Payroll Professional (CPP) by procedure

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