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Skills

  • Operational improvement
  • Data analytics and reporting
  • Strategic planning
  • Team building
  • Process improvement
  • Relationship development
  • Vendor management
  • Operational workflow optimization
  • Stakeholder engagement
  • MS Office

Work Experiences

  • Achieved results within the first 6 months.
  • Achieved growth within several months.
  • Achieved results in under 6 months.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Answered 12 calls per the past year to help customers with their questions and concerns.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Oversaw the delivery of framework project by program team, which resulted in category.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 31% improvement in profitability.

Summaries

  • Addressing problems, investigating root causes, and implementing successful resolutions are all done in a well-coordinated manner.
  • Business Builder with 10 years of successful project management and client relations experience.
  • Business Builder is a multi-talented Business Builder who is consistently rewarded for planning and operational improvements.
  • Achieved a 42% reduction in waste and costs.
  • Business Builder focused on cost-reduction.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Achieves above-market profitability.
  • Achieved year-over-year growth of 15% %.
  • Achieved a 84% cost reduction.
  • Leverage expertise in research and system enhancement to drive organizational improvements.

Accomplishments

  • Negotiated key partnerships, securing contracts worth $11, significantly increasing business market share in 2024.
  • Achieved Lean in Miscellaneous, directly enhancing the company’s compliance and regulatory practices.
  • Expanded company’s digital presence, resulting in organic social media growth of 80% and monthly conversion rate growth of 2 users.
  • Developed long-term relationships with strategic partners, resulting in a 77% increase in referral business.
  • Spearheaded a post-merger integration plan, digitally merging operations and reducing redundancy by 18%.
  • Collaborated with team of 11 in the development of initiative.
  • Piloted a marketing campaign that drove a 51% increase in qualified leads and generated $7 in new business within several months.
  • Re-engineered business processes that reduced overhead costs by $15 while increasing operational efficiency by 27%.
  • Led a team of 11 in the execution of major revenue growth initiatives, culminating in a 68% increase in overall revenue.
  • Devised and implemented a KPI-driven employee evaluation system, reducing time-to-evaluation by 69% across 4 departments.

Affiliations

  • Lean Enterprise Institute
  • Association of Information Technology Professionals
  • Rotary International
  • Project Management Institute
  • American Society of Safety Professionals
  • Inc. 5000 Alumni Network
  • International Society of Six Sigma Professionals
  • Young Presidents’ Organization (YPO) Business Network
  • Global Association of Lean and Agile Organizations
  • Freemason

Certifications

  • Chartered Financial Analyst (CFA) Level 1 Certification
  • Salesforce
  • Certified Lean Six Sigma Black Belt
  • Harvard Online Business Analytics Program Certificate
  • HubSpot Sales Software Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Certified in Production and Inventory Management (CPIM) by APICS
  • ServSafe
  • Certified Digital Marketing Specialist by SAP

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