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Skills

  • Multi-tasking under tight deadlines
  • First Aid/CPR
  • Purchasing
  • Database cross-referencing for verification
  • Budgets
  • Customer service
  • Problem-solving in a fast-paced setting
  • Election law and regulations knowledge
  • Conflict mediation between voters and staff
  • Regulatory compliance

Work Experiences

  • Solved category issues, improved operations, and provided excellent customer service.
  • Assisted over 10 voters.
  • Communicated election updates to 12 poll workers.
  • Avoided downtime successfully.
  • Achieved zero operational delays.
  • Communicated initiative procedures clearly.
  • Achieved results within 6 months.
  • Advised Portland election board on accessibility improvements.
  • Achieved zero lost ballots recorded.
  • Taught 3 employees how to operate and maintain equipment safely and in accordance with the manufacturer's recommendations.

Summaries

  • Adept at using ServiceNow for ballot tracking and voter registration verification, leading to zero missing ballots in method.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Ballot quality control specialist.
  • Clear understanding of cross-functional collaboration and budget management as well as cross-functional collaboration training.
  • Inspection of equipment for proper performance and training of end-users on electronic controllers are two of her strong suits.
  • Accurate and thorough Election Inspector with a track record of conducting quality checks on ballots, leading to zero instances of misprints or errors in category.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Conducted interactive voter outreach campaigns.
  • Achieved 68% faster vote tallying.
  • Committed Election Inspector with a focus on verifying voter registration and preventing fraud, generating improvements in accuracy across 7 newly processed voter registrations.

Accomplishments

  • Lead a cross-functional team that handled thousands of mail-in ballots efficiently, reducing backlogs by 52% and meeting all submission deadlines.
  • Advised 14 election volunteers on best practices for conflict resolution between voters, improving teamwork and communication at polling stations.
  • Resolved ballot scanning discrepancies using thorough analysis and quality control measures, ensuring all reported issues were corrected by end of the poll closing.
  • Reduced voter misidentification occurrences by verifying voter records in accordance with framework legislative requirements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Developed and implemented a troubleshooting process for electronic voting systems, which led to a 63% reduction in system-related errors.
  • Collaborated with team of 9 in the development of procedure.
  • Developed procedural improvements for ballot security management, implementing methods that resulted in zero reported losses or tampering.
  • Coordinated closely with Salesforce developers to resolve issues in the digital voter tracking system, reducing downtimes by 38% %.

Affiliations

  • Nonpartisan Election Integrity Group (Denver)
  • Member, Association of Pubic Safety Communications Officials (APCO)
  • National Association of Social Workers
  • National Association of Election Officials (NAEO)
  • Statewide Election Administration Council (Ohio)
  • Election Materials Chain of Custody Oversight Body (2022)
  • Official Membership - Election Supervisors Council (Raleigh)
  • Election Transparency Advocate Organization (2022)
  • Certified Elections/Notary Public (Illinois)
  • Freemason

Certifications

  • Certified Risk Management Specialist (CRMS) - Risk Management Society (RIMS)
  • Certified Voting System Test Labs Auditor - Election Assistance Commission (EAC)
  • Certified in Modern Polling Strategies and Voter Outreach - initiative
  • Incident Command System (ICS) 100 Certification, Federal Emergency Management Agency (FEMA)
  • Certification in Elections/Registration Management - Auburn University
  • Certified Professional in Accessibility Core Competencies (CPACC) - International Association of Accessibility Professionals (IAAP)
  • Certified Public Accountant
  • Certified Poll Worker Trainer - Arizona
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)

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