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Skills

  • Operational improvement
  • Business Planning
  • Data-driven decision making
  • Customer service
  • Logistics management
  • Workforce management
  • Team Leadership
  • Supply chain optimization
  • OSHA compliance
  • Inventory control

Work Experiences

  • Was in charge of merchandising, as well as promoting new products and raising brand awareness.
  • Managed capital funding requests of up to $13 million from project approval to project closeout.
  • Boosted efficiency.
  • Oversaw the physical relocation of metric facility, including floorplan design, wiring, and furniture placement, all while keeping transitional efficiency in mind.
  • Achieved a 85% improvement in order fulfillment times.
  • Achieved increased capacity without additional square footage.
  • Achieved results in 6 months.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Was in charge of supervising, coaching, and evaluating 15 process employees.

Summaries

  • Clear understanding of performance reporting and risk assessment as well as vendor management training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved a 33% boost in staff performance.
  • Depot Supervisor with 14 years of experience in initiative operations, production management, organizational development, and team building across a wide range of industries.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Experienced Operations Manager and talented leader with 3 years of experience enhancing business plans and day-to-day activities through exceptional planning and problem-solving abilities.
  • Achieved a 77% boost in customer satisfaction.
  • Within Miscellaneous, senior Depot Supervisor and outstanding performer in vendor management and workflow optimization.
  • Exceptional at streamlining operations and increasing throughput through cross-functional collaboration and continuous process improvement.

Accomplishments

  • Established a multi-shift coordination model that increased operational throughput by 49% while cutting overtime expenses company-wide.
  • Created a fleet maintenance log, reducing vehicle downtime and repair costs by $8 per quarter.
  • Successfully collaborated with cross-functional teams to design and implement a new safety standard, earning industry certification in 2017.
  • Drove rapid process improvements using Six Sigma methodologies, decreasing operational downtime by 39%.
  • Led the adoption of a new warehouse management system (WMS), increasing inventory accuracy to 49%.
  • Reduced in-transit stock delivery variability by 26% after implementing an in-depth analysis of transportation bottlenecks and traffic patterns.
  • Developed a comprehensive safety and health program that exceeded OSHA compliance, earning the company Outstanding Service Award in 2019.
  • Designed and rolled out employee performance tracking metrics that increased productivity levels by 45%.
  • Reduced late deliveries by 56% via implementation of predictive route optimization and improved dispatcher-driver communications.
  • Championed new sustainability initiatives, resulting in a 63% reduction in waste and energy consumption, contributing to corporate ESG targets.

Affiliations

  • Transportation Intermediaries Association (TIA)
  • International Society of Logistics Engineers (SOLE)
  • Rotary International
  • American Society of Transportation and Logistics (ASTL)
  • International Warehouse Logistics Association (IWLA)
  • Project Management Institute
  • National Association of Wholesaler-Distributors (NAW)
  • National Property Management Association (NPMA)
  • Certified Fleet Manager (CFM) - NAFA
  • Association for Operations Management (APICS)

Certifications

  • Certified Supply Chain Professional (CSCP) from process
  • Warehouse Management Certificate Northwind, 2024
  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Certified Distribution and Warehousing Logistics Specialist Cedar Works, 2015
  • Microsoft Excel for Supply Chain Management Summit Group, 2016
  • Leadership in Logistics Certificate Portland, 2023
  • Certified Transportation Professional (CTP) from National Private Truck Council (NPTC)
  • Certificate in Strategic Warehouse Management Harbor & Co., 2022

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