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Skills

  • Workforce planning
  • Budgeting and finance expertise
  • Urban development
  • Change-of-address orders
  • Labor relations and negotiations
  • Postal law knowledge
  • Operations management
  • Process improvement
  • Contract oversight
  • Standard equipment

Work Experiences

  • Was in charge of coordinating the city's redevelopment efforts and resolving zoning disputes.
  • Worked directly with customers to deliver mail, packages, and orders.
  • Addressed delivery times and procedures.
  • Adhered to strict USPS guidelines.
  • Kept method completely secure by using advanced system skills and risk assessment knowledge.
  • Achieved 27% mail delivery accuracy while adhering to strict USPS guidelines, contributing to the branch's Employee of the Year for delivery excellence in 2021.
  • Used portable devices to scan items delivered to homes and businesses in order to keep track of system records.
  • Addressed issues with missing or damaged parcels.
  • Adapted rapidly in adverse weather conditions.
  • Adapted rapidly in adverse weather conditions, redirecting routes as needed to ensure mail delivery was still completed on time.

Summaries

  • Knowledgable in a variety of design and testing methodologies.
  • 3 years in risk assessment and budget management are included in the background.
  • Bringing 9 years of experience in Government and a track record of putting successful, cost-effective solutions into action.
  • Effective at negotiations, contract preparation, risk identification and mitigation, and meeting strict deadlines.
  • Superior negotiation and strategic thinking abilities that result in improved vendor relationships.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • City Letter Carrier with 13 years of successful cross-functional collaboration and vendor management experience.
  • Seeking a position in city government that will provide new opportunities for professional development and challenges.
  • Dedicated City Letter Carrier with a spotless driving record and extensive knowledge of the area's neighborhoods, thoroughfares, and streets.
  • Dedicated to learning, growing, and succeeding in Government.

Accomplishments

  • Resolved
  • Earned Outstanding Service Award Award in process.
  • Improved
  • Collaborated with fellow carriers to ensure proper load balancing across different zip codes during staffing shortages, maintaining service-level agreements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Ensured
  • Guided
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Assisted customers in understanding delivery procedures, reducing complaints by 20% over one year.
  • Increased

Affiliations

  • Member of USPS City Carrier Assistants Program 2015
  • American Logistics Association
  • Jaycees
  • National Rural Letter Carriers' Association (NRLCA)
  • American Medical Informatics Association
  • Association of Government Employees
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • Society of Women Engineers
  • Member of National Postal Forum Network 2024

Certifications

  • Salesforce
  • Certified Forklift Operator - category
  • CompTIA A+ Technician
  • Certified Postal Operations Expert – Meridian
  • SHRM Senior Certified Professional (SHRM-SCP)
  • USPS Electrical Vehicle Operations Certification
  • Dedicated Public Servant Training - Beacon Labs
  • CompTIA Security+
  • Workplace Diversity and Inclusion Certificate - Harbor & Co.
  • Cisco Certified Network Associate (CCNA)

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