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Skills

  • Data-driven decision making
  • Operational improvement
  • Business analysis
  • Project management
  • Budgets
  • Employee retention strategies
  • Onboarding and training
  • Negotiation
  • Vendor relationship management
  • Negotiation skills

Work Experiences

  • Manufacturing service agreements and quality standards were negotiated by me.
  • Achieved a 42% reduction in overtime costs.
  • Created budgets and prepared quotes for new products and services.
  • Achieved a 74% market share increase.
  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Welcomed new members and established and updated memberships in Vantage metric programs.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Achieved results within one year.
  • Aligned objectives with corporate vision.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 4%.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Budget management, cross-functional collaboration, and budget management are all well-trained.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Accomplished in directing strategic initiatives, improving project completion rates by 53% and reducing overtime by 50% through workload projections.
  • Motivated initiative manager with a track record of best practices and operations in the Miscellaneous.
  • Bringing 9 years of industry experience to Brightline, and ready to take on a challenging, growth-oriented role.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Professional with over 11 years of experience as a manager for a $5 the past year revenue-generating company.

Accomplishments

  • Collaborated with legal and compliance teams to oversee adherence to program, ensuring 13 global branches remained in full compliance.
  • Directed the transition to a hybrid work model, integrating procedure, and achieving a 18% improvement in employee satisfaction.
  • Implemented a Jira-driven dashboard for tracking key performance indicators (KPIs), enabling real-time decision-making and enhanced oversight for 3 departments.
  • Collaborated with team of 17 in the development of standard.
  • Designed and implemented a strategic talent development program, which led to 22% improvement in staff performance evaluations over 6 months.
  • Directed the organization’s compliance with program, successfully passing 3 audits with zero major findings over three years.
  • Directed the implementation of workforce analytics tools, resulting in improved capacity planning, better resource allocation, and a 21% increase in overall efficiency.
  • Oversaw strategic planning for 17-person team, achieving departmental goals 18 months ahead of schedule.
  • Institutionalized change management protocols during a company-wide restructuring effort, reducing downtime by 61% and ensuring consistent service delivery.
  • Implemented new mediation and conflict resolution frameworks across 17 teams, reducing internal disputes and improving team morale by 62%.

Affiliations

  • Association of Change Management Professionals (ACMP)
  • Association for Computing Machinery
  • American Institute of Business Administrators (AIBA)
  • Council of State Administrators – Governance & Leadership
  • Human Capital Institute (HCI) – Talent Acquisition Strategies Group
  • Association of Information Technology Professionals
  • International Association of Administrative Professionals (IAAP)
  • International Leadership Association (ILA)
  • Jaycees
  • Association for Supply Chain Management (APICS)

Certifications

  • Project Management Professional (PMP) - 2017 - initiative
  • Certified Executive Coach (CEC) - 2021 - category
  • CompTIA A+ Technician
  • Leadership in Organizational Development Certification - category
  • Certificate in Employee Relations and Engagement Strategy - Meridian - 2023
  • Risk Management Certification by Risk Management Society (RIMS) - 2022
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Certified Change Management Professional (CCMP) - framework
  • ServSafe

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