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Skills

  • Supporting international sales team
  • Sales and contact reports
  • Talent management
  • Selling advertising
  • Public relations
  • Client relationship management
  • Video technical expertise
  • Team Leadership
  • Issue resolution
  • Skilled in MS Office

Work Experiences

  • Achieved Employee of the Year for exceeding sales targets.
  • Prices, terms of sale, and service agreements were all negotiated by me.
  • Achieved a 20% increase in revenue.
  • 9 Fortune 100 accounts were under my management, including method
  • Built and nurtured long-term client relationships.
  • Consulted with clients to resolve issues and provide ongoing support after sales and contract signings.
  • Created competitive comparison tables of Adobe Creative Suite pricing, fees, ratings, category, and product performance for account sales calls.
  • Established sales contacts with both on-site and off-site accounts.
  • Achieved Innovation Award in recognition of exceeding individual sales targets by 46% and maintaining a metric client satisfaction score.
  • Was in charge of maintaining a central database of key contacts, risk ratings, financial impact, and critical issues.

Summaries

  • Account Manager with extensive experience managing top accounts for a wide range of companies in a variety of industries.
  • Performance-driven sales leader with a proven track record of Miscellaneous success over a 3-year career.
  • Determined sales leader in the method market who takes a data-driven and hardworking approach to pursuing and servicing accounts.
  • With a decisive leadership style, she is a strong networker.
  • Customizing approaches to fit businesses, markets, and target customers is a specialty.
  • To boost long-term growth, be proficient in product monetization and mobilization strategies.
  • Determined individual with experience forming and nurturing profitable partnerships.
  • Sales Manager with over 3 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • With a commitment to excellent client service, an expert in QuickBooks use and HubSpot sales.
  • Account penetration, new product launch, and market development have all been exceptional.

Accomplishments

  • Onboarded over 16 new clients in several months, increasing overall customer satisfaction rate and customer retention by 27%.
  • Business Development:: Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in process revenue growth.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered closely with product management to ensure alignment with client needs, leading to the release of 2 new client-requested features.
  • Collaborated with team of 4 in the development of initiative.
  • Implemented market entry strategies that expanded geographical coverage into the West Coast, resulting in a 15% revenue increase.
  • Developed account base from $9 per month to $10 per month within 4 quarters.
  • Developed personalized pricing strategies for clients, directly impacting gross profit margins and returning 27% growth.
  • Delivered a revenue increase of 60% by re-engaging dormant accounts and implementing a strategic outreach program.
  • Customized sales presentations based on in-depth client business analysis, raising conversion rates by 66%.

Affiliations

  • Society of Human Resource Management
  • National Association of Sales Professionals (NASP)
  • Sales Acceleration Academy
  • National Association of Social Workers
  • Certified Key Account Management Professional (CKAM) – Seattle
  • Project Management Institute, PMP for Sales Professionals
  • American Society of Safety Professionals
  • Society of Competitive Intelligence Professionals (SCIP)
  • Freemason
  • Google Analytics Certification for Sales Managers

Certifications

  • Strategic Account Manager Certification (SAMC) - Strategic Account Management Association (SAMA)
  • Certified Meeting Professional (CMP) - procedure
  • Salesforce Certified Sales Cloud Consultant
  • Google Ads Display Certification
  • Sales Negotiation Certificate - Harvard Online
  • Microsoft Certified: Dynamics 365 for Sales Functional Consultant Associate
  • Certified Professional Salesperson (CPSP) - Brightline
  • CompTIA A+ Technician
  • Customer Experience Certification (CCXP) - Customer Experience Professionals Association (CXPA)
  • Salesforce

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