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Skills

  • Vehicle inspection
  • Training and mentoring
  • Safety and compliance
  • Regulatory compliance
  • Route optimization
  • Operational efficiency
  • Heavy hauling
  • Equipment monitoring
  • Vehicle inspections
  • Client relationship management

Work Experiences

  • Collaborated with dispatch teams.
  • Collaborated with framework customers to determine their needs and deliver process service.
  • Assessed vehicle condition for 16+ vehicles.
  • Safely loaded and unloaded 7 pounds of program and initiative hazardous material without incident.
  • Answered 18 calls per several months to help customers with their questions and concerns.
  • Completed on-time deliveries by selecting the best and most efficient routes.
  • Communicated transport delays to staff.
  • Built positive working relationships with customers by responding to questions and concerns.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Assessed vehicle conditions.
  • Adaptable Dealer Trade Driver.
  • Contributed to a 32% increase in dealership reviews.
  • At all times, motivated to provide prompt, friendly, and professional service.
  • Motivated Dealer Trade Driver with experience driving dry-containers, reefers, box trucks, and semi tractor-trailer combinations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved faster inventory turnover.
  • Contributed to a 85% increase in positive dealership reviews.
  • Dealer Trade Driver is a multi-talented Dealer Trade Driver who is consistently rewarded for planning and operational improvements.
  • Safety-conscious and proactive when it comes to vehicle inspections and maintenance.

Accomplishments

  • Provided excellent customer service by promptly and professionally communicating delays between dealership locations.
  • Recognized for optimizing driving distances, which helped to shorten delivery timelines and reduce fuel wastage across 3 dealership branches.
  • Effectively managed time across 16 dealership locations, ensuring that all scheduled trades were performed within designated windows.
  • Developed fuel-efficient driving habits that lowered department fuel costs by $14 over a two years reporting period.
  • Collaborated cross-functionally with service teams, improving vehicle delivery processes which led to a 46% increase in team efficiency.
  • Achieved a 23% accuracy rate in managing documentation for inter-dealership vehicle trades while adhering to all compliance requirements.
  • Praised for consistently adapting to changing dealership demands, helping to meet trade quotas while maintaining high service standards.
  • Contributed to minimizing trade-related overhead by reducing non-essential trip frequency, leading to a savings of $10 in transportation costs.
  • Resolved technical issues with GPS routing devices, resulting in a 30% reduction in delivery delays across Columbus.
  • Resolved product issue through consumer testing.

Affiliations

  • Collaborator, State Transportation Safety Programs Boston
  • Internal Training Program for Fleet Fuel Efficiency Optimization 2017
  • Professional Driver Training Association Portland Certification
  • Certification in Accident-Free Fleet Driving Best Practices, 2024
  • Participant, Inventory Management & Automotive Logistics Seminars
  • Toastmasters
  • Lions Club
  • National Association of Social Workers
  • Freemason
  • National Association of Fleet Administrators (NAFA)

Certifications

  • CompTIA Network+
  • Motor Vehicle Safety Auditor Certification
  • CompTIA Security+
  • Defensive Driving Certification Cedar Works
  • Certified Public Accountant
  • Remote Vehicle Diagnostic Specialist Certification HubSpot
  • Certified Environmental Fleet Manager (CEFM)
  • Google Certified Professional Cloud Architect
  • Transportation of Dangerous Goods Certification
  • DOT Hazardous Materials Handling Certification

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