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Skills

  • Cross-departmental collaboration
  • Government liaison and public policy advocacy
  • Grant proposal submission and reporting
  • Basic proficiency in French
  • Crisis management
  • Monitoring and evaluating program impact
  • Budget management and cost optimization
  • Regulatory compliance
  • Data analysis
  • Cross-cultural communication

Work Experiences

  • Achieved Innovation Award for excellence in expanding community outreach programs in performance reporting.
  • Contributed to a 79% increase in public awareness.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with local government agencies to launch Tableau, serving 13 individuals in the Raleigh area.
  • Achieved Outstanding Service Award in 2019 by improving community program engagement through an inclusive strategy targeting system.
  • Achieved 69%-higher participation in core programs.
  • Authored reports based on performance metrics.
  • Achieved Top Performer.
  • Assessed program effectiveness.
  • Devised and implemented a number of novel policies and strategies to help clients achieve self-sufficiency.

Summaries

  • Achieved 85% improvement in volunteer skill competency.
  • Boosted community engagement by 66%.
  • Achieved program objectives cost-effectively.
  • Advocated for increased city funding.
  • Strengths in project management and vendor management backed up by Real Estate training.
  • With forward-thinking strategies and skilled leadership over teams and resources, she has a track record of increasing community support.
  • Achieved a 77% increase in volunteer participation.
  • Skilled at forming strong alliances in order to achieve organizational goals.
  • Achieved 45% growth in engagement within vulnerable communities.
  • Analytical and innovative in devising strategies to meet community needs, such as launching Power BI services that addressed key gaps for procedure.

Accomplishments

  • Campained for and gained new local government funding of up to 13, enhancing operational capacity during critical periods.
  • Initiated innovative fundraising campaigns, surpassing annual revenue goals by 73%.
  • Managed logistics and resource allocation for large-scale projects impacting over 3 individuals in the Portland area.
  • Executed performance evaluations for staff and volunteers, aligning resources with organizational objectives to meet 15% of service targets.
  • Implemented cross-cultural communication strategies, ensuring tailored services for underserved, non-English-speaking communities.
  • Launched digital tools and software solutions tailored for volunteer management, reducing administrative time by 53%.
  • Established a mentoring program for junior staff and volunteers, enhancing skill development that led to a 48% improvement in workforce retention.
  • Developed and codified crisis management protocols, reducing emergency response times during natural disasters by 37%.
  • Assessed and improved safety protocols, reducing incidents during events by 42% over 16 years.
  • Collaborated with government agencies to improve response times and service delivery during standard situations.

Affiliations

  • Lions Club
  • Grant Professionals Association (GPA)
  • Toastmasters
  • Feeding America Partner Network
  • National Council of Nonprofits (NCN)
  • Community Action Partnership
  • National Alliance for Volunteer Engagement
  • Coalition for Community Schools (CCS)
  • National Housing Institute (NHI)
  • International Association of Emergency Managers (IAEM)

Certifications

  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Volunteer Program Management Certificate - procedure
  • Cultural Competency in Community Work Certificate - Ironclad Systems
  • Community Outreach and Engagement Certificate - Summit Group
  • Social Media Management for Public Service Organizations - Power BI
  • Certified Fund Raising Executive (CFRE) - CFRE International
  • Digital Marketing Strategies for Nonprofits Certification - Tableau 2022
  • Program Evaluation in Human Services Certification - Beacon Labs 2022
  • Apple Certified Associate (ACA)

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