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Skills

  • Organization
  • Contract negotiation
  • Project organization
  • Customer service
  • Cross-functional collaboration
  • Category equipment
  • OSHA compliance
  • Cost reduction strategies
  • Relationship development
  • Data collection and analysis

Work Experiences

  • Worked with internal teams to streamline materials handling, production, and shipping operations.
  • Achieved reduction in injuries in 2021.
  • Devised and put into action strategies to boost operational efficiency and accuracy.
  • Identified and resolved issues with team production and performance to maintain consistent quality levels.
  • Achieved a 48% uptick in employee retention.
  • By maintaining close relationships with customers, I was able to increase customer satisfaction and grow my business.
  • Was in charge of merchandising, as well as promoting new products and raising brand awareness.
  • Achieved 17 consecutive injury-free days on-site.
  • Reviewed and evaluated ongoing operations while also developing initiatives to improve the process in the long run.
  • Revitalized the category area's operational structures and procedures in order to reduce turnover and waste, increase output, and improve overall quality.

Summaries

  • Results-oriented and tenacious in building metric, category, and metric teams while streamlining processes and boosting productivity.
  • Advanced Operations Manager with 3 years of experience in manufacturing and production, quality assurance, and leadership.
  • 18 years of experience optimizing logistics.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Preload Operations Supervisor with 10 years of management experience with system employees.
  • Strengths in cross-functional collaboration and data analysis backed up by Miscellaneous training.
  • Experienced Operations Manager and talented leader with 2 years of experience enhancing business plans and day-to-day activities through exceptional planning and problem-solving abilities.
  • Looking to contribute my skills and knowledge to a dynamic, growth-oriented program position.
  • Preload Operations Supervisor is a multi-talented Preload Operations Supervisor who is consistently rewarded for planning and operational improvements.
  • Accomplished Operations Supervisor.

Accomplishments

  • Led a project to re-evaluate preload efficiency, reducing dock congestion by 17% during peak hours.
  • Supported the onboarding and cross-training of 10 new personnel to ensure seamless integration with existing preload operations.
  • Optimized warehouse layout, resulting in a 67% improvement in package sortation efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Spearheaded a safety awareness program that resulted in 8 consecutive injury-free months.
  • Increased employee retention by introducing monthly recognition programs which improved staff satisfaction scores by 36%.
  • Improved overall operation efficiency by 39% through equipment and workflow optimizations.
  • Spearheaded adjustments to equipment usage, resulting in a 21% reduction in maintenance downtime.
  • Implemented labor scheduling system that aligned staffing needs with freight volume, reducing labor costs by 59%.
  • Developed and maintained daily, weekly, and monthly productivity reports, providing actionable data for operational improvements.

Affiliations

  • Occupational Safety and Health Administration (OSHA) Certification
  • Material Handling Industry (MHI)
  • Project Management Institute (PMI)
  • Association for Supply Chain Management (APICS)
  • Project Management Institute
  • Toastmasters
  • International Association of Administrative Professionals
  • World Shipping Council (WSC)
  • International Warehouse Logistics Association (IWLA)
  • Professional Logistics Management Certification PMP

Certifications

  • Certified Distribution Specialist (CDS) - Beacon Labs
  • Advanced Logistics and Inventory Management Specialist (ALIMS) - Brightline
  • Certified Incident Manager (CIM) - Brightline
  • CompTIA A+ Technician
  • Certified Freight Logistics Professional (CFLP) - 2015
  • Project Management Professional (PMP)
  • Certified Transportation & Logistics Manager (CTL) - 2015
  • Certified in Production and Inventory Management (CPIM) – 2019, Ironclad Systems
  • Cisco Certified Internetwork Expert (CCIE)
  • APICS Certification in Logistics, Transportation, and Distribution (CLTD) - 2019

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