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Skills

  • Extensive knowledge of SEC regulations
  • Consumer banking specialist
  • QuickBooks proficiency
  • Project management
  • Operational improvement
  • Massachusetts evidence handling
  • Incident reporting
  • Verbal/written communication
  • Quickbooks
  • International and emerging market research

Work Experiences

  • Established
  • Was in charge of preparing daily branch method invoices.
  • 11% increase in quarterly sales.
  • Ensured
  • Gathered the necessary information from customers for settlement reviews and followed up on the results as determined by management.
  • Did a thorough analysis of each mutual fund, including a complete audit.
  • Was in charge of cash withdrawals.
  • Established stakeholder expectations and created release and project plans.
  • Got better.
  • Created a leveraged buy-out model to arrive at a proposed valuation of l>3% of equity.

Summaries

  • PowerPoint, Excel, and VBA are all skills I have.
  • Resourceful
  • The importance of customer service cannot be overstated.
  • Innovative
  • Compliance and legal concerns are well-understood.
  • Sales, presentation development, and due diligence are all skills that Officer possesses.
  • Pragmatic
  • Officer is a multi-talented Officer who is consistently rewarded for planning and operational improvements.
  • Excellent at meeting and exceeding two years objectives.
  • Customer-focused

Accomplishments

  • Led the recruitment and onboarding process for 16 high-profile roles, improving team performance and reducing turnover by 43%.
  • Provided strategic input to the development of yearly budgets, resulting in cost savings of $8 company-wide.
  • Monitored and evaluated 3 active contracts to ensure compliance with organizational goals, saving $15 in penalties.
  • Designed and executed a multi-site strategic initiative that improved readiness for territorial expansions by 66% at Portland.
  • Drove a 47% increase in operational efficiency by spearheading workflow automation using ServiceNow.
  • Increased assets and net cash flow by 18% while minimizing outflow of assets.
  • Reduced operating costs by 77% through the optimized allocation of resources during project transitions.
  • Negotiated and finalized multi-year contracts with 6 key vendors, saving the organization $13 in long-term costs.
  • Developed strategic frameworks for incident responses, reducing reaction times and increasing efficiency during crisis events by 20%.
  • Facilitated cross-departmental collaboration in the deployment of new Microsoft Excel, improving workflow efficiency by 43%.

Affiliations

  • Society for Human Resource Management - Strategic Workforce Management Division
  • Association of Corporate Counsel (ACC) – Corporate Compliance Section
  • American Marketing Association
  • Society of Human Resource Management
  • Certified Information Systems Auditor (CISA) Certification - ISACA 2015
  • Employers Council on Flexible Compensation (ECFC) – Human Resources Policy Institute
  • National Tactical Officers Association (NTOA)
  • American Correctional Association (ACA)
  • Women in Defense (WID) – Professional Development Commission
  • National Defense Industrial Association (NDIA)

Certifications

  • Advanced Leadership in Criminal Justice Certification - FBI National Academy
  • Certified Law Enforcement Officer (CLEO) - North Carolina
  • Considerations for Crisis Management and Business Continuity Planning Certification - Disaster Recovery Institute (DRI)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Certified Emergency Manager (CEM) - International Association of Emergency Managers (IAEM)
  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • Certified Intelligence Analyst (CIA) - International Association of Law Enforcement Intelligence Analysts (IALEIA)
  • ServSafe

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